Work Place Flexibility: Hybrid 

Legal Entity: Entergy Arkansas, LLC 

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.*

Position can be located within the ETS North Region which is from Monroe, LA to Batesville, AR.

 

JOB PURPOSE/SUMMARY:

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. This position will primarily support the ETS – Northern Region but will assist all of PowerGen as applicable.

 

JOB DUTIES/RESPONSIBILITIES:

• Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to
• Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation
• Provide technical support to maintenance, outage, and capital projects
• Technical Lead on specific / complex projects which can include contract(or) management responsibilities
• Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs.
• Conduct and/or support root cause analysis / CAP and prepare reports for management use

 

MINIMUM REQUIREMENTS:

 

Minimum education required of the position:

• High school diploma or GED or equivalent work experience
• Desired:
  • Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

 

Minimum experience required of the position:

• Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.
• Tech Support Specialist Sr Lead: 8+ years of power plant or relevant technical experience is preferred.

 

Minimum knowledge, skills, and abilities required of the position:

• Proficiency in all applications of the Microsoft Toolkit
• Must possess good computer skills
• Ability to work independent of direct supervision
• Good communication skills also required
• Duties often require call outs and work after normal hours
• Be able to keep records and reports

Preferred knowledge, skills, and abilities 
3-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro.  Familiar with power distribution systems i.e. switchgear, breakers, transformers, batteries and relays.

Any certifications, licenses, etc.

• None

Primary Location: Arkansas-Little Rock Arkansas : Little Rock 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 123500
Travel Percentage:25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or sta