Aliva & Xrock Account Manager, North America

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.

REPORTING TO:

 Aliva and Xrock Sales Manager, North America Sales Area

KEY RESPONSIBILITIES INCLUDE:

• Develop and execute a sales strategy, in conjunction with the Aliva & Xrock Sales Manager, North America Sales Area which complies with the business line’s short and long term strategic objectives and goals.
• Conduct analyses of the market, customers, competition, latest trends, challenges, and product developments to identify sales and new product opportunities.
• Prepares and executes action plans for effective search of sales leads, new markets, and new customers, including dealerships.
• Customer focused, follow up customer inquiries promptly offering appropriate solutions.
• Dealer/agent management experience required
• Implement a solutions oriented approach and value-added selling practices.
• Build and maintain quality relations with new and existing assigned accounts.
• Cultivate effective business relationships with executive decision makers in key accounts.
• Utilize company generated leads to expand current customer base, penetrate new market areas and to develop new accounts.
• Regularly meets with customers in territory to observe operation and obtain feedback on Aliva and Xrock equipment’s performance and Customer Service and Service needs and issues.
• Willingness to travel and work as part of a global team of professionals. Extensive travel in North America and occasional international travel will be required.
• Demonstrate competitive sales techniques and knowledge of the mining and civil/construction industries.
• Understands customer specifications, local equipment requirements, regulations, applicable legislation and ensures all design work being done is being performed with customer applications and the terms of the purchase order.
• Create customized proposals to meet specific customer requirements in an efficient manner.
• Assist in sales forecast and budget preparation, including monthly reporting
• Maintain accurate, up to date records of all quotations, sales, and activity reports for all accounts.
• Act as a representative of Normet at trade association meetings, conferences and trade shows to promote our products and services
• Communicates with Finance Department to expedite invoicing, collections and to communicate planned expenditures.
• Adhere to all company policies, procedures, and business ethics codes of conduct.
• Perform other related duties as assigned by managers.

PREFERRED SKILLS:

• Dealer Development experience.
• Prospect and execute dealer strategy to increase dealer channel.
• Knowledge of shotcrete or equipment sales.
• Knowledge of hydraulic attachments or hammers.
• MSHA certification or underground experience.
• Willingness to travel up to 50%.
• Self starter.
• Experience creating and presenting sales meeting material to dealer principals and sales managers.

JOB QUALIFCATIONS:

• 5 plus years in dealer sales environment.
• Excellent written and oral presentation abilities.
• Acutely aware of customer service opportunities.
• Ability to problem solve on the fly.

COMPLIANCE & AUTHORITY:

Employees have a responsibility to:

• Actively participates in and supports HSEQ activities to ensure work is performed safely and to the highest quality.
• Comply with Normet safety policies, procedures, and work practices, and all regulatory and customer specific requirements.
• Ensure contractors and visitors are informed of all necessary safety instructions and information when on Normet premises.
• Must wear PPE clothing and items as required for the task being undertaken.
• Shall read and understand all relevant SOP’s pertaining to any equipment/machinery/vehicles.
• Complete training as required.
• Must report all safety concerns, incidents, improvement opportunities and injuries in the workplace.

Come and share your courage to shine with us!