Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Business Analyst within PNC's Multicurrency Operations Group, Operations Supervisor within PNC’s Multicurrency Operations Group,

This is a hybrid position which provides flexibility to work both in the office in Pittsburgh, PA and remotely within the Pittsburgh, PA area. After your first 90 days in office, you will be working 3 days in office and two days remotely.

In this entry-level role, you will be responsible for processing Canadian transactions, moving monies from one account to another, check processing and check return processing.

Qualifications:
• Accuracy
• Familiarity with analytics
• Strong proficiency in Microsoft Office
• Attention to detail and organized.
• Solid written and verbal communication skills.

Desired but not required:
• Knowledge of check processing
• Knowledge of Canadian check returns

Job Description

• Conducts research; collects and interprets business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting. May analyze information technology requirements in business processes.
• Assists in obtaining and identifying the business requirements needed to carry out and improve applicable business processes. Translates business needs, processes and procedures into a workable system, and may articulate on specific software requirements by communicating about these requirements with applicable stakeholders.
• Under supervision, develops and maintains all applicable policy and procedure documentation, and, as applicable, documents for IT applications, system specifications and test plans, according to existing standards and methodologies.
• May work closely with business and technology staff to deliver project results while implementing risk analysis and meeting required deliverables. Supports the development, analysis and distribution of relevant reporting.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures