Steward, Technology Information Governance Compliance Audit

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work. 

It’s not just about our global network of offices; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people. 

Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

Position Summary

As the Information Governance (IG) Compliance Audit Steward, you will help with the execution of the Client compliance processes covering client audits, questionnaires, and certifications. The role will include timely delivery to plans and goals, set from the Manager, following their direction in executing our services.

Key senior stakeholders to interact with include, but is not limited to, the Firm’s General Counsel, Data Protection Officer, Technology Cyber Security leader and Practice Technology department. Additional key stakeholders for client audits and questionnaires will include partners and practice leaders as well as external client compliance teams and certification auditors.

Our Functional Area

Technology at White & Case plays a key role in enabling our lawyers in practicing law around the world.

Our team comprises three functions: Business Services – who maintains, develops, and supports our enterprise systems, Operations – who designs, builds, and supports our communications and data center operations, and Technology Support – who provides desktop, audio visual and training support. Together we support our lawyers with leading edge technology and systems to deliver elite legal and best-in-class client service.

Globally-minded and diverse, our team covers a range of technical disciplines and business skill sets. This encompasses business analysts, data architects, application developers and engineering staff covering a range of technologies that include virtualization, cloud, networking, storage, collaboration services and security. We deploy the latest technology and hardware within our state-of-the-art offices. Our technical support staff support and train our people on the latest hardware and operating systems, remote working capabilities, and mobile devices. Our Shared Services centers deliver Service Desk and Operations functions that support our colleagues and monitor Firm systems 24 x 7.

Working closely with our business services colleagues to support the Firm’s Finance, Human Resources, Marketing, and Knowledge systems, the Technology Department is at the heart of the Firm’s global operations.

Duties and Accountabilities1

Essential duties:

• Help with the execution of the Client compliance processes
• Overall help provide support as needed to Technology compliance tasks
• Ensure daily work and delivery of work product follows the documented processes with quality
• Liaise with the IGC Audit Analyst and other team members to support Firm personnel requests on information governance best practices as well as responses to the above process requests
• Works closely with accountable Firm stakeholders across client compliance to ensure the team coordinates timely delivery of work requests
• Participate in the analysis, design and operation of automated systems and processes, business requirements definitions, workflow and procedure development supporting the