Field Service Engine Technician
CumminsAbout the role
We are looking for a talented Field Service Diesel Engine Technician / Mechanic to join our team specializing in engine repairs for our Distribution Business in Hilliard, OH.
In this role, you will make an impact in the following ways:
- Complete repairs and rebuilds on engine products in the field.
- Develop productive customer relations and ensures prompt and efficient attention to customer needs.
- Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
- Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.
- Complete training in line with skill and business requirements
- Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.
To be successful in this role you will need the following:
- (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
- Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.
- Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.
- Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.
- Locally valid driving permit
Education, Licenses, Certifications:
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Significant field service work experience
Expert level knowledge of and/or experience with engine products
Customer service experience
Experience providing technical advice and coaching to more junior technicians (preferred)
- A CDL may be required to obtain upon hire
- Federal law requires a CDL holder to be 21 years of age or older
- This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing
.- A current valid license is required for this role
- This role requires a 5 year motor vehicle report, free from major violations
- This role requires applicant to pass a Department of Transportation (DOT) physical
- 3 years driving experience
- This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use
- Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age
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