Senior DevOps Engineer (AWS Cloud Platform)

***Must live in the Kansas City area***

About SmartSuite

SmartSuite is an enterprise, AI-powered work management platform founded by the original creator of ArcherIRM. We help organizations standardize and scale work across four pillars:

• Governance, Risk & Compliance (GRC)
• IT & Service Operations
• Business Resilience
• Enterprise Operations
  
  

Today, SmartSuite is trusted by 2,000+ customers in 100+ countries, from high-growth startups to global financial institutions. We’re backed by leading investors including Canapi Ventures, High Alpha, and Sorenson Capital, giving us the resources to scale thoughtfully while still operating like a fast-moving startup.

Why SmartSuite?

• High Impact: Own the cloud platform that powers mission-critical workflows for customers in financial services, technology, healthcare, and other highly regulated industries.
• Modern, AI-Driven Stack: Work with a fully cloud-native, AWS-based SaaS platform that integrates generative AI, automations, and native integrations at its core.
• Strong Engineering Culture: Join a product-obsessed team that values quality, pragmatism, and shipping meaningful work over ceremony and buzzwords.
• Real Autonomy, Real Ownership: You’ll partner directly with senior engineering leadership and have a real say in architecture and platform strategy—not just “take tickets.”
• Growth Stage, Not Chaos Stage: We’re past zero-to-one and now focused on scaling reliably and intelligently. Your work will directly shape how we grow.

What We Value

• Innovation, Collaboration, Customer Success, Integrity, Diversity, and Gratitude.

About The Role

We’re looking for a Senior DevOps Engineer (AWS Cloud Platform) with deep experience running multi-tenant SaaS platforms at scale to own and evolve the cloud infrastructure, CI/CD, and observability stack that powers SmartSuite.

This is a hands-on senior role where you’ll:

• Serve as a go-to expert for how we design, deploy, and operate our AWS environment.
• Keep the platform reliable, secure, and performant as usage, data volume, and complexity grow.
• Improve developer velocity through better tooling, pipelines, and automation.
• Shape the platform that underpins our automations engine, native integrations, and AI-powered capabilities.

If you’ve done this before—taken a multi-tenant SaaS platform from “works” to “scales confidently”—this is the kind of impact you’ll have here.

What You'll Work On

• Own our AWS infrastructure as code
• • Design, build, and maintain SmartSuite’s AWS environment using Terraform (and/or CloudFormation) following Infrastructure-as-Code best practices.
  • Standardize reusable modules and patterns for networking, compute, storage, security, and observability.
• Lead CI/CD and deployment automation
• • Own and evolve CI/CD pipelines to automate build, test, and deployment for our microservices and applications.
  • Implement blue/green or canary strategies where appropriate and continuously reduce deployment friction and risk.
• Build a first-class observability stack
• • Implement and manage monitoring, logging, and alerting to ensure high availability and performance across services.
  • Help define and track SLIs/SLOs in partnership with engineering and product.
• Partner with development teams