Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

To assist health care providers and clerical staff in the ambulatory patient care areas. Provides developmentally appropriate care for the ages of patients served. Perform a variety of routine and specialized tasks. Specific job duties include performing and documenting vital signs and physical measurements in an age-appropriate manner. Performs phlebotomy procedures, performs ancillary testing, promotes safety and infection control, calls the pharmacy to authorize medication refills as per physicians’ orders, and performs clerical duties including answering telephones, greeting patients, appointment scheduling, insurance pre-authorizations, chart preparation, and completion, retrieves diagnostic reports and dictations, arranges for hospital admissions, and procedures, and reinforces physician discharge orders. May be required to float to other clinics and travel to satellite clinics, if needed.

Essential Duties and Behavioral Expectations:

• Maintains the utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. 
• Schedules appointments, receives money for bills, keeps x-rays and other medical records, performs secretarial tasks, and completes insurance forms.
• Keys data into computer to maintain office and patient records.
• Performs and documents vital signs and physical measurements in an age-appropriate manner
• Prepares patient for examination.
• Performs and documents vital signs according to hospital standards.
• Identifies abnormal vital signs and reports to the nurse or MD.
• Measures height and weight accurately.
• Documents or photocopies current immunization accurately.
• Documents allergy status accurately.
• Assists with the preparation of equipment. and aids the physician during treatment, examination, and testing.
• Performs waive testing procedures such as glucose monitoring, urine dipstick, rapid-strep, hemoccult, and urine pregnancy test.
• Passes competency validations annually.
• Labels appropriately, all waive testing controls with date opened and expiration date.
• Maintains QC monitoring as appropriate.
• Documents legible and accurately
• Performs general lab duties as assigned
• Performs venipuncture, finger stick, and heel stick phlebotomy procedures as per hospital policy.
• Processes lab specimens, performs tests, and reports results as written in applicable policies and procedures.
• Performs only those tests that are authorized by the licensed professional and require a degree of skill commensurate with the individual’s education, training or experience, and technical abilities.
• Maintains records that demonstrate that proficiency-testing samples are tested in the same manner as patient samples.
• Adheres to the laboratory’s quality control policies, and documents all control activities.
• Identifies problems that may adversely affect test performance or reporting of test results and either must correct the problem immediately or notify the nurse in charge.
• Promotes safety and infection control
• Observes and enforces guidelines for infection control in administering care, demonstrating adherence to infection control guidelines.
• Promotes the safety of all patients and personnel.
• Promotes and ensures safe and effective use of equipment in assigned areas as observed annually by supervisory observation.
• Cleans toys per hospital policy.
• Responds to emergency situations as evidenced by ongoing supervisory observation.
• Assists nursing personnel and performs other duties
• Collaborates with licensed nurses in ensuring that all nursing care required by patients is administered and documented.
• Stocks supplies and exam rooms daily.
• Medication administration
• Health teaching and counseling as ordered by medical providers.
• Administer prescribed medications and immunizations.
• Maintains interaction and communication
• Maintains unit, department, and hospital communication as observed by supervisor.
• Attends staff meetings or signs attendance records for reading of minutes and attends all mandatory in-services 100% of the time as evidenced by a review of minutes and Staff Development Records.
• Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.
• Monitors patient flow in clinic and guest relations to promote customer service