Chief Claims Officer, Argo Group

Business Title(s): Chief Claims Officer, Argo Group 

Employment Type: Full-Time 

FLSA Status: Exempt 

Location: In-Office 
 

Summary: 

The Chief Claims Officer, Argo Group reports directly to the Chief Claims Officer, Clearbrook located in New York City and manages the entire Claims function for Argo. As a member of the executive management team, the Chief Claims Officer, Argo Group is responsible for the overall strategic direction, executive leadership, and management of all the Argo Group’s claims operations. This includes Casualty, Operations, Property, Reinsurance, Surety, and Workers’ Compensation Claims. The position manages five direct reports and approximately 150 indirect reports.  The Chief Claims Officer, Argo Group collaborates with the other Argo Group executives in Underwriting, Actuarial, Finance, Risk, and Legal formulating both strategic plans and policy to meet group profitability and growth objectives. 

The Chief Claims Officer, Argo Group provides claim leadership and direction to the Senior Management of all the Argo Group claims operations with a focus on supporting the consistent execution of claims functions and maintenance of operational excellence. 

This position can be based in any of the following locations: Chicago, IL, Los Angeles, CA, New York City, NY, Omaha, NE, or Richmond, VA. 

This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours. 
 

Essential Responsibilities: 

• Partners with key Argo Group executives to develop strategic and operational plans aimed at achieving both growth and profitability targets. Works collaboratively with representatives of the corporate actuarial team. 

• Strategically manages teams led by People Managers to provide customers and partners with strong claims service and technical capabilities. This includes sophisticated coverage analysis, timely claims resolution, and strong negotiation of settlements. 

• Leads, directs, and has leadership accountability for establishing claims and that there are performance objec