Digital Solutions Lead

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a talented and experienced Digital Solutions Specialist to join our digital practice areas within US. You will play a crucial role in translating business requirements into technical solutions, advising on data strategies, designing and overseeing the implementation of complex systems, and ensuring alignment between business goals and technology strategies. You will collaborate closely with stakeholders, including business leaders, developers, and project managers, to deliver innovative and scalable solutions to produce delightful client experiences.

The Digital Solutions Specialist will report directly to the Digital Director, Enterprise Capabilities for North America. This is a client-facing role, with the opportunity to work with other digital leaders and client advocates across each of the firm’s business verticals.

This position will be remote. Travel up to 30% may be required.

About Digital @ AECOM

As a member of the global Enterprise Capabilities team, you will work with leaders from around the world to define and engrain our digital services, to share best practices, to leverage global capabilities, and to support North America opportunities and projects.  While services and solution management are set globally, they will be tailored for implementation within the regions, individual business line verticals, and for each client. 

This role will work closely with regional and global digital leadership to build and expand the impact of our growing team of digital professionals in infrastructure markets.

Key Responsibilities

1. Client & Business Engagement

• Lead the development of detailed scopes of work, technical approaches, and fee proposals – act as a steward between cross-functional teams to facilitate development of integrated solutions and inform technology selection while maintaining a bias towards the client experience.
• Collaborate with domain experts to translate highly complex and robust digital solutions into vernacular and domain specifics that resonate across domains, leadership levels, and client stakeholders.
• Effectively communicate (e.g. via verbal and written communication, rapid prototypes, architecture diagrams, process workflows) solution concepts, use cases, data flows, implementation approach, and alternatives to drive alignment between business stakeholders and technical teams.

1. Project Technical Solutioning & Data Advisory

• Play a critical role in early client conversations to provide analysis and recommendations for technology/data solutions, based on both technical requirements and project attributes (e.g., scale of project/client, cost vs. ROI, support models, resource capabilities, etc.).
• Design end-to-end digital and data management solutions that are scalable, reliable, and aligned with business objectives.
• For existing programs and longer-term projects, provide guidance to teams to help introduce efficiencies – evaluate systems, technologies, and data flows to identify areas for improvement and opportunities for optimization.

1. Technical Resourcing Strategy

• Advise on project resourcing strategies by mapping digital solution requirements to resource types and working with delivery partners to identify best-in-class resources for implementation/execution.
• Champion global workshare by developing and nurturing a broad internal technical network to keep a pulse on current capabilities of both localized (North America) and global technical resources.
• Assess internal capabilities and depth of bench relative to market/demand to proactively identify skill gaps to highlight to senior leadership.

1. Quality Through Delivery