Medical Administrative Specialist 1-Audiology & Speech Pathology

Market Range: 05

Hiring Salary: $18.54/Hourly 

THIS IS A PART-TIME POSITION LOCATED IN KNOXVILLE, TN (20 HOURS PER WEEK)

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Medical Administrative Specialist 1 processes patient referrals, schedules new patients, checks patients in and out, ensures the necessary paperwork is complete, records information in the electronic medical record, verifies benefits, and collects co-pays, co-insurance, and deductibles. In addition, this position processes hearing aid purchases/repair paperwork, orders products and supplies, sends progress reports to referring providers, and prepares daily collections reports.

1. Processes referrals and communicates with providers and/or referrers to schedule appointments and procedures.
2. Assist patients with obtaining physician referrals.
3. Greets patients and performs patient check-in and check-out; collects patient payments accordingly. 
4. Works with insurance companies and other agencies to obtain benefit verification and prior authorizations for services, as well as hearing aids and hearing aid repairs.
5. Matches purchase agreements after the order has been placed for new hearing aids or repairs and files a copy in the patient chart (EMR) and the vendor folder.
6. Orders all prescribed hearing aids from the manufacturer and enters information in a tracking database.
7. Prepares paperwork for new patients and updates current patient records annually. 
8. Schedules follow-up appointments as needed.
9. Performs other related duties as assigned.

MINIMUM REQUIREMENTS:  

EDUCATION: High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE: Two (2) years of experience in an office setting using an electronic medical record and/or accounting system; OR Associate’s Degree in lieu of experience. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Excellent computer skills including competency in Microsoft Excel and Word.
• Experience with computerized patient management or accounting systems. 
• Accuracy in typing and data entry. 
• Ability to read both printed and cursive writing. 
• Excellent communication skills to include the ability to maintain a friendly demeanor and exhibit tact and professionalism both in person and on the phone. 
• Excellent organizational and time management skills. v