IT Hardware Installer

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

 

The IT Hardware Installer's primary responsibility is to deliver and install technology assets in support of clinical, financial and related data systems and infrastructure for the desktop end-users. This position has no responsibility for providing care to patients.

 

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• Installs and configures all IT related hardware including, PC's, thin clients, monitors, laptops, laser and label printers.
• Installs and configures software applications on IT hardware.
• Schedules installation appointments with users and schedules projects.
• Reassigns assets in Altiris to correct user, location, and status.

Knowledge / Skills / Abilities

• Must have knowledge of Microsoft OS and software and computer functions.

• Good driving record required to drive company van.

• Must be proficient with Microsoft Office Word and Excel.

• Basic knowledge of system design and analysis.

• Proficiency in the various desktop operating system environments and basic desktop application suites, including word-processing, spreadsheet, and email.

• Ability to effectively communicate with employees at all organizational levels.

• Demonstrated human relations and communications skills.

• Ability to work in a team environment.

• A strong commitment to excellence in service.

Qualifications

Qualifications

Required

• Associate's degree in Computer Science, Information Systems, or equivalency.

Qualifications (Preferred)

Preferred

• Experience that includes help desk support, systems and business analysis, customer support and systems support efforts on all aspects of end-user systems.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intermediate working conditions in a healthcare setting that may exert up to 80 pounds and may require lifting, carrying, pushing, pulling, or otherwise moving objects.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking