Showroom Sales Supervisor (Used cars)

<p>We are changing the way people buy cars, fixing the largely broken used cars sector.</p><p><strong>Spotawheel</strong>, an Endeavor company, is a trusted high-tech used cars B2C platform that redesigned the whole buy-sell process from scratch, ensuring value, transparency and customer satisfaction at the highest levels throughout.</p><p>We are currently incorporated in 3 countries: Greece, Poland and Romania, with over 240 Spotawheelers already in our growing family. We are aiming towards our mission of disrupting the €500 billion European market, being among Europe’s 1000 Fastest Growing Companies as per the Financial Times.</p><p> We launched Romania in April of 2022, having our headquarters in Bucharest and a fleet of around 500 cars for our customers.</p><p>Our people at Spotawheel are our driving force, trusting them to meet and exceed our customers’ expectations. We invest in our people first and foremost, so that we can create a culture of excellence, recognition and ethics that is above all fun to be a part of.</p><p>We are seeking a detail-oriented, thorough, and organized <strong>Showroom Sales Supervisor</strong> to join our Sales Team in<strong> Bucharest</strong>. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the Sales Team in order to meet and exceed sales quotas.</p><p>If you want to make a difference as part of the most innovative company in the space, this is the right role for you!</p><p>Your <strong>Key Responsibilities </strong>will be to:</p><ul> <li>Drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs</li> <li>Resolve complex customer issues or escalations as needed while proactively equipping line-level associates with tools on addressing customer concerns</li> <li>Apply extensive sales experience, knowledge, and expertise to act as the subject matter expert, closing deals that require extended knowledge </li> <li>Provide leadership to the sales staff including training, setting clear expectations, giving direction, mentoring, and providing development of department sales personnel</li> <li>Direct involvement in the recruitment process of new joiners</li> <li>Track daily, weekly, monthly, and quarterly performance and sales metrics</li> <li>Be responsible for the cars inventory in the showroom (presentation, cleanness, readiness for drive-tests etc.)</li> <li>Meet all sales quotas and goals</li> </ul><p><strong>Requirements</strong></p><ul> <li>Bachelor’s degree in Business Administration, or related field</li> <li>Minimum 3 years previous experience in a team management role</li> <li>Experience in the used cars industry</li> <li>Experience in retail sales, with demonstrated sales results</li> <li>Focused on exceptional customer service</li> <li>Very good verbal and written English communication skills</li> <li>Persuasive and goal-oriented</li> <li>In-depth understanding of company services and its position in the market</li> <li>Ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience</li> <li>Highly competent in multitasking, prioritizing and managing time efficiently</li> </ul><p><strong>Benefits</strong></p><ul> <li>Competitive compensation</li> <li>Daily exposure on top-notch technologies, practices and methodologies</li> <li>Professional development plan &amp; specialization in a high-demand market</li> <li>Unlimited support to achieve your personal aspirations</li> <li>Values based, fun and fast-paced environment</li> </ul>