Software Consulting Lead (Fully Remote)

Join Avolution and Shape the Future of Enterprise Architecture 

Imagine working at the intersection of innovation, collaboration and rapid growth. Since 2001, Avolution has grown from a single-office startup to a global leader in Gartner’s Magic Quadrant, with teams in Northern Virginia, London, Sydney, South America, and Singapore. We’re financially sound, consistently expanding the capabilities of ABACUS, our flagship modelling and analysis platform, loved by our customers for delivering real breakthroughs. 

Here’s how you’ll make an impact: 

• Innovation at speed: We move fast and with quality; We make the breakthroughs necessary for our customers.
• Collaboration and trust: We never win alone; we work as a team; we challenge each other to be better and the best ideas win.
• Transparency and feedback: We are clear and open in all our communications; We invite questions to make things better.
• Energy and Results: We drive hard for results so that our customers can thrive; we inspire others.
• Growth:  Company, people, customer, market growth….Avolution is in the growth business. We’re excited to see where it takes us.

Requirements

We’re looking for an experienced and strategic Software Consulting Lead to drive the successful delivery of our solutions within a fast-paced, high-growth SaaS environment. In this role, you will manage a team of consultants in the Americas region who are responsible for implementing, customizing, and onboarding our cloud-based platform for enterprise clients. 

You’ll oversee complex client engagements, ensure project excellence, and serve as a trusted advisor to both customers and internal stakeholders. Your leadership will be key to driving customer satisfaction, optimizing team performance, and scaling our delivery operations for long-term success

RESPONSABILITIES

Team Leadership & Development 

• Lead, coach, and mentor a high-performing team of Software Consultants. 
• Provide ongoing performance feedback, career development opportunities, and technical guidance. 
• Manage team hiring, onboarding, and continuous training to ensure consultant effectiveness and growth. 

Client Engagement & Strategy 

• Lead the end-to-end delivery of enterprise SaaS projects, serving as the primary point of contact for strategic clients and ensuring successful outcomes from discovery through implementation and value realization.  
• Build strong client relationships, deeply understand business needs, and translate them into scalable, best-practice solutions aligned with product capabilities.  
• Oversee multiple concurrent projects, managing scope, resources, timelines, and budgets while providing product expertise, training, and support to drive effective adoption. 
• Collaborate cross-functionally, manage risks and escalations, and ensure alignment across teams to deliver high-quality, on-time results. 

Operational Excellence 

• Monitor and optimize key performance metrics including utilization, customer satisfaction (NPS), project profitability, and time-to-value. 
• Improve delivery efficiency through repeatable processes, playbooks, and best practices. 
• Ensure accurate project forecasting, resource planning, and alignment with the services pipeline. 

Reporting & Communication 

• Provide clear, consistent project updates to internal stakeholders and clients. 
• Maintain thorough documentation of project configurations, processes, and lessons learned to support knowledge sharing and continuous improvement. 

KPIs 

• Utilization 
• Customer Satisfaction  
• Project / engagement profitability  
• Sales / Backlog  
• Insights derived that can benefit the product or overall business 
• Team / employee engagement and satisfaction  
• Revenue growth – Non-Recurring Revenue 
• Pipeline cover  

ABOUT YOU

• Bachelor’s degree in Computer Science, Information Systems, or Engineering. 
• 8+ years of experience in professional services consulting or a related field, with a proven track record of successful project delivery, ideally with at least 2 years in a lead, management or senior role. 
• Enterprise architecture knowledge or background is highly desired. 
• Proven track record managing complex, enterprise-scale SaaS implementations. 
• Strong leadership, communication, and stakeholder management skills. 
• Strong understanding of enterprise software solutions and their application within various industries. 
• Experience managing multiple