Resident Assistant - St. Johns River State College

Job Title: Resident Assistant

Reports To: Assistant Director of Housing & Residence Life

Location: St. Johns State College, Palatka, FL

Compensation: See compensation summary below.

FLSA Status: Student Non-Exempt

Company Information:

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary:

The Resident Assistant (RAs) are live-in student staff committed to the personal and academic success of residents within the community. The Resident Assistant position will provide administrative assistance with Residence Life, Facilities, Operations, and provide on-call emergency services. This will require participating in and supporting community operations (i.e., move-in, move-out, facility tours, and turn).

Essential Duties and Responsibilities: 

Community Development:

• Identifyyour residents and know where they live within the first three weeks of the semester.
• Notify supervisor of roommate conflictsimmediatelyandassistwith roommate mediation sessions/ contracts
• Be available to residents andmaintaina highlevelof visibility in the buildings and community.
• Encourage residents to take responsibility for incidents and events in the community.
• Maintain a positive building community through open communication and programming.
• Identifyandassistresidentswithpersonal, academic, wellness, or other special issues.
• Respond and report behavior that is inappropriate / discriminatory / harassing in nature (racial, ethnic, religious, ability, gender, and/or sexual identity).

Safety and Security:

• Interpret and enforcecommunity andinstitutionregulations and policies.
• Learn and implement building-wide emergency response procedures.
• Complete andsubmitIncident Reports as wellasduty logs following each duty shift.
• Respond to situations needing attention.
• Observe residents whoidentifyemotional, relationship, psychological,academicor social problems. Intervene appropriately or report as needed.

Programming:

• Coordinate and completesocial or educational programs oncea monthwhichfollowsprogrammingcurriculum.
• Encourage and involve residents to develop and implement programs.
• Complete andsubmita Program Proposal and flyer for program by given deadline.
• Evaluate and complete Program Evaluation within 24 hours of program completion.

Facility Management:

• Assist with room condition assessments prior to Move-In and after Move-Out each semester.
• Assist with the opening and closing of the buildings.
• Conduct health,safety,and maintenance inspections each semester and follow-up accordingly.
  
• Report maintenance concerns for your floor and the buildings.
  
• Complete other facility management responsibilities as assigned.

Administrative:

• Participate in training and administrative tasks which occur prior to classes beginning and after classes end.
• Maintain confidentialityat alltimes.
• Perform administrative duties in a thorough andtimelymanner, including, but not limited to incident reports, occupancy checks each semester, damage billing, surveys, and reporting of maintenance issues.