Standardization Director - Epic Customers

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.  

 

As our Standardization Director, you will be an important leader working cross-functionally to standardize our operations for Epic-based clients nationally. This effort stands to significantly accelerate healthcare’s accessibility, affordability, and efficiency. Every day you will design, document, and deploy continuously improving operational standards that result in revenue generation, cost savings, client value, and growth. In addition to assisting clients in optimizing the value of their investments in Epic, you will help design and deploy integration points for our own technologies, that further accelerate positive outcomes for patients and providers. To accomplish this, you will coordinate decisions around technology, operations, all with an eye toward comprehensive performance improvement at scale. 

 

Here’s what you will experience working as a Standardization Director: 

• Leverage your industry and systems expertise to continuously improve our playbook for RCM operational excellence – bringing the best of R1 and Epic tools to life seamlessly 

• Assist operational counterparts and customers in optimizing the best of both Epic’s systems and R1’s operating capabilities, paired together  

• Partner with Executive-level operations counterparts to assess operational current state vs. our documented standard operating model 

• Oversee and coordinate revenue enhancement initiatives and business operations across all aspects of the revenue cycle for client hospitals. 

• Work with client executive leadership collaboratively to drive standardization in partnership, breaking down siloes or resolving disputes where needed. 

 

Required Skills: 

• 5+ years of experience in healthcare 

• Experience leading complex revenue cycle management operations, especially in an Epic centralized billing office setting 

• Exceptional organizational skills to manage complex changes with a variety of interdependent pieces 

• Experience with Epic is a must 

• Background working with healthcare data such as 837s/835s, FHIR/CCDA, clinical documentation, etc. 

• Resilient, self-motivated, pragmatic team player who is process oriented with a critical eye for detail 

For this US-based position, the base pay range is $109,118.00 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 20.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our te