National Parts Sales Manager

Description

To officially apply for this position, please complete the applicant survey by visiting the following link: https://go.cultureindex.com/s/QApBGs759l  

Join Us And Make A Difference In The World

At Motor Services Hugo Stamp (MSHS) and Pacific Power Group, our mission is to sustain the momentum and energy that drives the world forward. Within the marine engine and backup power generation sectors, we offer comprehensive maintenance, repair, and overhaul services. Our highly skilled team comprises field service technicians, engineers, and workshop professionals who are in constant demand to ensure operational stability across vital industries such as military and defense, first responders, and global supply chain providers—covering everything from raw materials to consumer goods and food products. Join us now and become part of a team dedicated to making a meaningful impact on the world.

Job Summary

We are seeking a dynamic and experienced Senior Parts Sales Manager to lead our parts sales team and drive revenue growth. In this role, you will be responsible for driving growth by selling more to existing customers, improving customer retention, and expanding the share of customer spend (wallet). The ideal candidate will have a proven ability to lead teams, develop and implement strategic sales plans, and foster strong, long-lasting customer relationships. The Senior Parts Sales Manager will also oversee the optimization of sales processes, such as improving the time to quote, time to order, and win rates, while ensuring the sales team achieves profitability and pricing efficiency (GP% improvements over PY).

Other Job Details:

• Compensation: $135,000.00 - $150,000.00 annually, plus bonus and commission plans
• Work Location: Preferred locations in order are Mandeville or Harahan, LA, followed by Kent, WA (Seattle), and Fort Lauderdale, FL.
• Direct Reports: 30
• Travel: Up to 50% travel expected

Benefits Include Medical, Dental, Vision, Highly Competitive PTO Accrual, 10 Paid Holidays, Life Insurance, AD&D, Short/Long-Term Disability, 401K with Company Match, Pet Insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid, Referral Bonuses, and more.

Essential Duties & Responsibilities

• Lead, develop, and motivate a team of parts sales representatives to consistently meet or exceed sales targets. Provide ongoing coaching, training, and support to improve individual and team performance.
• Develop and implement strategies to improve customer retention and foster growth over the previous year (PY).
• Develop and execute strategies to acquire new customers, focusing on high-priority sectors. Set specific targets for the percentage of sales driven by new customers, with a goal to expand the customer base.
• Monitor key sales metrics, such as the percentage of sales from new customers, sales cycle efficiency (from qualified lead to order intake), and market share growth. Take proactive steps to ensure sales targets and KPIs are met.
• Cultivate and maintain strong relationships with key customers, suppliers, and partners. Address customer inquiries, resolve issues, and provide exceptional service to ensure long-term loyalty.
• Streamline and optimize the Configure, Price, Quote (CPQ) process to improve time to quote, time to order, and win rates. Work with sales operations to reduce inefficiencies and improve conversion rates from qualified leads to order intake.
• Work closely with operations and logistics teams to ensure timely and accurate fulfillment of customer and service orders.
• Prepare sales forecasts, budgets, and reports. Monitor sales performance and take corrective actions when necessary to meet or exceed targets.
• Lead efforts to expand the addressable market by identifying new business opportunities and increasing market share. Analyze market trends and competitor activities to ensure competitive positioning.
• Develop and implement training programs for the parts sales team to improve product knowledge, sales skills, and customer engagement.
• Manage pricing strategies and negotiate with customers to maximize profitability while maintaining competitiveness in the market.

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Requirements

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field (preferred).
• Minimum of 5 years in parts sales management or related field, with a strong track record of sales success and team leadersh