Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You know how to drive projects that improve experiences for both customers and employees. You’re comfortable tackling anything from new developments for annual recurring events, to new company-level partner launches. You’re communicative and know how to leverage this skill to keep your team informed and running smoothly.

As a Sr. Project Manager, you will play a pivotal role in shaping and executing the strategy for our sales and Customer Success Org (CSO) enablement initiatives. Your focus will be on managing a diverse portfolio of projects, resources, and assets that empower our sales and CSO teams to excel. Your responsibilities include defining the scope and timeline of new and complex business critical projects, preparing for the impact on customers and the Revenue Teams (Sales, CSO, Revenue Enablement), and providing full communication and documentation on the project for internal and external audiences. In addition to timely completion, a success component for every project includes the level of support provided to the Revenue Teams and our customers. In this role, you will need to develop an understanding of Justworks’ strategic initiatives/goals and identify new projects to support the company’s investments while mitigating risks. You will work closely with the other internal-facing teams within Revenue Enablement (Training, Product Support, Enablement, QA / Coaching, Internal Comms), to maximize understanding of Sales & CSO and customer needs for each project. The person will also work closely with our internal Program Management, Operations, Legal, and Product Marketing teams, as appropriate for each given project, as well as any outside vendors within our partnerships. 

Additionally, as a Senior Project Manager, you will be tasked with improving internal processes and optimizing for Project Management best practices across the Revenue Enablement Team. 

Your Success Profile

What You Will Work On

• Collaborate with cross-functional teams to define the sales & CSO enablement portfolio strategy aligned with overall business objectives. Identify key priorities and opportunities for improvement in sales processes and tools.
• Manage and allocate resources efficiently across various sales & CSO enablement initiatives. Prioritize projects based on business impact and resource availability.
• Continuously evaluate the success of sales & CSO enablement initiatives through data analysis and feedback from sales teams. Use insights to refine strategies and improve program outcomes.
• Identify areas for process improvement within sales & CSO enablement workflows. Implement best practices to streamline processes and enhance overall efficiency.
• Own and lead cross-functional high priority projects for Justworks impacting Revenue Teams (Sales, CSO, Revenue Enablement), especially those with discreet timing, deadlines, and launch timeframes that affect customers, and our internal cross functional teams
• Manage end to end process improvement initiatives, including collaborating with cross functional teams to understand the current state and to identify future state improvement opportunities that will drive efficiency, scalability and will deliver value
• Proactively surface issues and/or change course (if necessary) and evaluate the risk in relation to the timing and execution of a project, and propose various contingency plans 
• Be the primary point of contact for other teams at Justworks as new projects arise, looping in other members of Revenue Enablement as needed to build a project team
• Triage new requests for projects to understand the importance, timing, impact and need for project management leadership and involvement
• Keep the Revenue Enablement team and related stakeholders up to date on the status of projects
• Lead, publish and share project post-mortems