Medical Assistant - Health Center

Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay. Our mission is to provide hope, healing, and healthcare to everyone.

Our Primary Care team is currently searching for a pleasant, personable, and empathetic individual for the position of Integrated Health Medical Assistant (MA) for our Integrated Health office. This MA will be responsible for clinical support for our prescribers and nurses within the clinic for the wellbeing of our patients. This highly visible role will be providing services in person as well as over the phone/fax/letters/emails.  In a trauma-informed manner, under the delegation of a licensed provider, the MA will collect patient data, vital signs, perform medication reconciliation, perform patient check-out, how the patient is managing the treatment plan and, document in the electronic health record.  

More specifically, the MA will be responsible for:

• Collecting and updating patient registration, vital signs and other related information for our electronic health record.
• Coordinating services with internal and external providers.
• Providing patient education as necessary.
• Performing medication administration including vaccines and other injections, urine collection and toxicology screens, routine lab draws/phlebotomy.
• Performing all treatments and procedures specific to primary care services.

Position  Requirements:

• High school diploma/GED required.
• Current Medical Assistant diploma, and/or certification from accredited Medical Assistant program required.
• Minimum of one (1) year experience as a Medical Assistant.
• Primary Care Clinic experience strongly preferred.
• Experience with medication administration including injections preferred.
• Demonstrated ability providing patient education.
• Ability to multitask in a fast-paced medical setting

Activity level:

• Ability to frequently sit in a stationary position for extended periods of time.
• Ability to frequently stand for extended periods of time.
• Ability to frequently use hands/fingers to type on computer keyboard and operate general office equipment, such as phone and copier.
• Ability to occasionally ascend/descend stairs as necessary.
•  Ability to occasionally drive.

Our organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law.