Area Manager/Floating Sr. Community Manager

Overview

Join Our Team and Make an Impact! Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.OPPORTUNITY: AREA MANAGER/FLOATING SR. COMMUNITY MANAGER - PALO ALTO, CA

 

 

Sares Regis Group is seeking an experienced Community Manager to manage communities in the Palo Alto area! This is an excellent opportunity for someone looking to grow their career with a great company in a convenient location!SUMMARY

The Area Manager serves as a key operational partner to the Regional Manager, providing leadership, guidance, and support across a portfolio of communities. This role is responsible for promoting operational consistency, ensuring compliance with client expectations and program requirements, and supporting Property Managers and onsite teams in achieving performance objectives.

Acting as an extension of the Regional Manager, the Area Manager oversees operational audits, administrative processes, reporting, leasing workflow management, contract administration, renewal tracking, maintenance coordination, and resident service initiatives. The role also provides managerial coverage and hands-on operational support as needed to ensure continuity across the portfolio.

Success in this position requires a strong understanding of workforce housing principles, housing program requirements, and the unique needs of the residents. Through collaboration with Property Managers, residents, vendors, and clients, the Area Manager helps cultivate a high-quality resident experience, supports operational excellence, and contributes to the overall success of the Client’s Housing Program.

 

Some additional duties and responsibilities include but aren't limited to:

Portfolio Operations

• Provide operational oversight and support across assigned communities to ensure alignment with company standards, client expectations, and program requirements.
• Conduct operational audits, identify areas of opportunity, and implement corrective actions as needed.
• Provide manager coverage and serve as a floating manager during vacancies, absences, or periods of increased operational need.
• Monitor property performance and support continuous improvement initiatives.

Administration, Compliance & Performance

• Monitor and audit leasing activities through Smartsheet and other designated systems to ensure timely processing, follow-up, and completion.
• Manage leasing queues and partner with Property Managers to address workflow challenges and operational delays.
• Support compliance with the Client’s Housing Program requirements, eligibility criteria, occupancy guidelines, and administrative processes.
• Track renewals, deadlines, and performance metrics to ensure accountability and follow-through.
• Assist with operational reviews, reporting, audits, inspections, and client requests.

Financial & Reporting Support

• Assist with financial reporting, budget monitoring, and operational performance tracking.
• Support invoice review, expense tracking, and administrative processes related to property operations.
• Ensure timely, accurate reporting and maintenance of operational records and documentation.
• Analyze data and performance indicators to support informed decision-making.

Contract Administration

• Support the preparation, administration, and tracking of contracts, service agreements, and related documentation.
• Monitor contractual obligations, deadlines, and renewal requirements.
• Assist with maintaining compliance with company, client, and program standards.

Facilities & Maintenance Support

• Support Property Managers and maintenance teams in monitoring work order completion, vendor performance, and preventative maintenance programs.
• Assist with maintenance-related escalations and property concerns impacting resident satisfaction, safety, compliance, or operations.
• Conduct periodic property walks and operational reviews to ensure quality standards are maintained.
• Coordinate with vendors and service providers as needed to support community operations.

Client, Resident & Vendor Relations

• Build and maintain effective working relationships with residents, clients, vendors,