Lead Certified Medical Assistant, Day Shift, Germantown Cardiac Associates

Cardiac Associates - Germantown

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist HealthCare seeks to hire an experienced Medical Assistant I for our Cardiovascular Outpatient Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Lead Medical Assistant you will:
• Prepare patients and assisting clinicians in the exam rooms
• Accurately documenting and recording patient examination, treatment, and test results into EMR in accordance with department policy
• Maintain safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations
• Maintain patient confidence and protecting operations by keeping patient health information confidential
• Assist providers with referrals
• Follow CDC isolation guidelines, infection control practices, demonstrates appropriate use of PPE, performs hand washing according to policy and enforces safety regulations
• Prepare, clean and stock exam rooms.
• Work in coordination with other staff to ensure patient satisfaction and office efficiencies.
• Communicate with the Practice Manager on issues that impact the site and areas of needed support.
• Train and onboard new Medical Assistants at the practice site and providing retraining when indicated.
• Provide ongoing support, guidance, and retraining to front end employees at the site in areas such as scheduling, patient calls, and other front-end operations.
• Assist with the deployment of new workflows.
• Manage the practice site’s medical assistant coverage schedule.
• Ensure standardized workflows are being implemented by the medical assistant team.
• Manage medication, immunization, and medical supply inventory; Communicating with the Practice Manager when an order needs to be placed.
• Provide feedback to the Practice Manager on Medical Assistants’ performance.
• Address patient complaints and questions and escalate to the Practice Manager when needed.
• Assist with the maintenance of medical equipment, troubleshooting breakdowns, and coordinating repair.
• Submit facilities and IT tickets for the practice site when needed.

Qualifications include:
• High school diploma or GED required
• 3 years’ experience in a clinical environment required
• Current Certified Medical Assistant/CMA required
• Active American Heart Association Basic Life Support (BLS) certification required
• Knowledgeable in both front-end and back-end operations
• Sterile technique, surgical instrumentation, medical supplies & equipment
• Computer knowledge and typing skills
• Strong customer service skills
• Ability to multi-task and maintain professionalism in stressful situations
• Familiarity with medical office procedures and practice management software
• Familiarity with medical terminology, CPT & ICD coding, and insurance requirements
• Ability to process requests efficiently and promptly
• Ability to abide by HIPAA, OSHA, and Adventist HealthCare policies and procedures

Work Schedule:

Monday to Friday, 8 Hours a day. No holidays or weekends

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

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