Senior Manager, Small Business Resources

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Department of Commerce is the economic catalyst for the City of Philadelphia helping businesses - large and small - to start, grow and thrive. Our work strives to position the city as a dynamic, global destination with equitable access to opportunities, vibrant commercial districts, family-sustaining jobs, employer incentives, and talented workforce. The offices in this department elevate a thriving economy that benefits all people who live and work in our city.

For more information about the Department of Commerce, visit www.phila.gov/commerce.

Job Description

Position Summary

The Senior Program Manager is an integral part of the Commerce Department’s Office of Neighborhood Economic Development (ONED) with the responsibility to manage funding awards, relationships and contracts for performance of economic development work in the City of Philadelphia. This person is expected to develop relationships with community-based organizations, Technical Assistance Providers, Financial Institutions and Agency partners, and an intimate knowledge of Philadelphia neighborhoods. The position reports to the Director within the Office of Neighborhood Economic Development.

Essential Functions

Economic development program management

• Program Management: Develop tools and programs, such as the Commercial Real-Estate Acquisition Loan (CREAL) Program to help small businesses in low- and moderate-income areas buy property.
• Program Management: Develop tools and programs to assist entrepreneurs and small businesses, start, grow, and thrive
• Relationship-building: Management and oversight of contractual and non-contractual relationships with community-based organizations, Technical Assistance providers, financial institutions and other agencies engaged in economic development work
• Project Oversight: Provide planning, analysis, monitoring and technical support services for projects and programs designed to promote economic development to revitalize economic conditions in targeted urban areas
• Grant application review: Review applications for project funding and reviews invoices and reports submitted by contractors and delegate agencies
• Project/Program Evaluation: Evaluate performance, effectiveness and impact of projects and programs and make appropriate recommendations
• Contact other agencies, city housing officials, departmental officials, and the private business sector to ensure cooperation in the implementation of programs and projects

Contracting

• Negotiate and prepare scope of service and budgetary document for contracts and agreements recommended for funding by Community Development Block Grants, State Department of Community and Economic Development, and other city, state, federal and private funds
• Develop contract terms with agency directors, legal representatives, and fiscal administrators of contracting agencies - ensure that scopes of services are realistic and conform with approved program proposals
• Active monitoring of contracted services: review of required provider submissions/deliverables (reports), and frequent informal communication with providers as well as in-person visits
• Provide Technical Assistance as needed to ensure compliance and performance
• Develop and review Requests for Proposals for economic development programming by community organizations
• Undertake the initial review of invoices for expenditures under contacts for both budgetary control and conformance with program intent; certi