Box Office Manager| RiverPark Center

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

Overview

The Box Office Manager is responsible with day to day operations of the RiverPark Center Box Office and assists with ticket operations, utilizes software for all event creations and financial reports, maintains all box office policies and procedures.

 

This role will pay a wage of $18.03.

For FT roles: Benefits: Health, Dental and Vision insurance, Pension savings plan, Pension matching, and paid time off (vacation days, sick days, and 11 holidays).

 

job expires 5/31/2024

About the Venue

RiverPark Center is a 1,500 seat muti-purpose  regional performing arts center in Owensboro Kentucky.  

Responsibilities

• Overall supervision of Part-Time staff members, including hiring, training, scheduling and payroll. • Provide professional customer service to patrons and clients.• Oversee all policies and procedures in relation to processing group and premium sales orders. • Oversee the maintenance and reporting of the ticket scanners.

•Build events in ticketing system.

• Establish and maintain a professional working relationship with all levels of auditorium staff and clients.• Assist facility with reporting needs, processing, etc. and ensure the proper use of ticketing system. • Responsible for cash handling and box office controls. • Supervise and oversee all financial settlements regarding sales recaps for staff members. • Process financial reconciliation such as daily reports, event statements and monthly reports. • Assist in the maintenance of marketing/trade/comp policies for all events. • Extensive weekend and evening work required.

Qualifications

• Bachelor’s degree from an accredited college or university with major coursework in a related field strongly preffered.

• Minimum of 1-2 years’ experience in ticket operations; supervisory experience strongly preferred. • Strong oral and written communication skills required. • Capable of working a flexible schedule including days, evenings, weekend, holidays, extended workdays and extended numbers of days. • Excellent customer service and leadership skills • Attention to detail and supreme organizational abilities

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.