Account Director

Company Description

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

Job Description

WHAT DOES AN ACCOUNT DIRECTOR DO?

Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans to clients. Counsel client on effective marketing strategy based on research and best practices to meet the clients’ needs and objective. Ultimately accountable to the senior level client, provide advice and maintain relationship addressing concerns or needs and developing additional opportunities. Provide clients with research, analytical metrics and strategic insight to develop and present effective solutions. Oversee and lead the development of the entire campaign and project plans. Oversee the delivery and financial impact on budget, target goals and objectives with the client. Research, develop and collaborate with other Account Directors, EVERSANA INTOUCH departments and agency partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH.

• Provides strategic leadership in developing and leading strategic and tactical interactive marketing plans to clients.   
• Counsels clients on effective marketing strategy based on research and best practices to meet the clients’ needs and objectives.    
• Ultimately accountable to the senior level client, provides advice and maintains relationships addressing concerns or needs and develops additional opportunities.   
• Provides clients with research, analytical metrics and strategic insight to develop and present effective solutions.  
• Oversees and leads the development of the entire campaign and project plans.   
• Oversees the delivery and financial impact on budget, target goals and objectives with the client.   
• Researches, develops and collaborates with other Account Directors, EVERSANA INTOUCH departments and agency partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH. 
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.   
• All other duties as assigned 

Qualifications

WHAT ARE WE LOOKING FOR?

• Bachelor's degree or equivalent education plus professional experience required   
• Approx. 8-12 years of related experience: client service, agency, and pharmaceutical experience required   
• AOR experience 
• Launch experience 
• Expertise in digital, media and technology marketing and advertising   
• Proven results with managing creative concept to delivery   
• Proven leadership and mentoring skills (guiding a large team and multiple clients); Responsible for account staff team development   
• Demonstrated track record of business development results from strong client relations   
• Proven ability to manage teams of people in cross functional roles across the organization  
• Strategic skill and strong business acumen   
• Proven negotiation skills   
• Creative thinker with analytical skills   
• Ability to collaborate effectively at all levels and functions internally with EVERSANA INTOUCH and externally with clients and agency partners   
• Strong and applied understanding of digital development and processes   
• Demonstrated problem solving skills   
• Strong written, presentation and verbal communication skills   
• Excellent interpersonal skills   
• Some travel may be required 

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now.