Jobs and Careers

Data Entry & Quality Assurance Specialist (ZR_24668_JOB)

UKRemotefull_timeVerifiedPosted 27 Jun 2025

About the role

This is a remote position.

Are you detail-oriented, tech-comfortable, and thrive in structured work environments? We’re looking for a proactive and process-driven individual to join our backend operations team as a Data Entry & Quality Assurance Specialist. In this non-customer-facing role, you’ll be the silent guardian of our automated systems—monitoring Slack alerts, executing corrective actions, and ensuring data integrity with speed and accuracy.

If you’re reliable, self-managed, and have experience in data entry or QA—even better! This is your chance to join a future-focused team solving real-time system issues with accuracy and calm under pressure.

Job Highlights:

Contract type: Independent Contractor
Schedule: 40 hours per week, 9am-5pm US West Coast time initially

Scope

Potential expansion to 24⁄7 coverage with multiple shift workers
Weekend work availability needed (lower volume but still required)
Backend operations role with no customer-facing responsibilities
Work entirely through digital platforms (Slack, internal systems, Google Docs)
Rare escalation to development team for complex issues outside SOP

Responsibilities:

Monitor Slack alerts for AI processing failures and system errors
Copy relevant metadata and job information from Slack notifications
Access internal platform to input failure data and execute corrective actions
Follow well-defined Standard Operating Procedures (SOPs) for error resolutionPress appropriate buttons and wait for background job completion
Verify successful resolution or escalate complex issues when they fall outside SOP scope
Handle 100-150 daily processing events with 2-3 minute average resolution time
Maintain accuracy and efficiency in data entry and quality assurance tasks

Requirements

Strong attention to detail and accuracy in data entry
Ability to follow detailed SOPs and procedures consistently
Comfortable working with multiple software platforms (Slack, internal dashboards, Google Docs)
Basic computer literacy and ability to navigate web-based applications
Reliable internet connection and quiet work environment
Ability to work independently with minimal supervision
Experience with data entry or quality assurance roles preferred
No voice communication or client interaction required

Benefits

Independent Contractor Perks:

HMO Coverage for eligible locations
Permanent Work from Home
Immediate Hiring
Steady Freelance Jobs

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_24668_JOB