Sales Portals Project Manager

Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.  Why Protolabs? We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 
Join our team as a Sales Portals Project Manager!
This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday.
The Portals Project Manager’s (PM) core responsibilities include logging into customer portals and pulling out RFQ packages/ files. Reviewing CAD and drawing files, submitting files for quote in the correct manufacturing service/ offer, in some instances working with colleagues to update quotes as needed, and for some customers submitting quotes/ packages to the customer via their portals. This includes engaging resources and ensuring quality throughout projects. PM builds a knowledge base of each client's business, organization and objectives and continually seeks opportunities to increase customer satisfaction and enhance client relationships through effective communication.

You Will Be Responsible For:

• Works under general direction assuming primary responsibility for planning, directing, coordinating, and delivering project activities through the entire project life cycle
• Creates and executes work plans for projects of moderate scope and complexity
• Plan and schedule and track project timelines, milestones and deliverables using appropriate tools
• Partner with internal team members to manage and execute multiple client projects simultaneously in a variety of stages with a strong focus on timely execution and overall work quality.
• Be the point of contact for customers (internal and external) to reach out to with any questions during the project
• Effectively communicates relevant project information to responsible parties.
• Facilitates team and client meetings effectively.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Resolves and/or escalates issues in an expedient fashion
• Reviews project deliverables prepared by team for clients.
• Develop best practices and tools for project execution and management
• Continuously leverage relationships with key team members and stakeholders in support of business/project needs. Lead by example and foster collaboration and commitment to teamwork
• Be a trusted partner to key team members and stakeholders, acting as the hub of information and driving transparency and clarity
• Communicate project statuses and upcoming milestone dates to all stakeholders and alert management of potential conflicting priorities and potential resolutions
• Interacting with in a professional manner with all designers, engineers, production personnel, or customers involved with the same or related projects in cross functional team environment
• Coordination with the internal project team (engineering, manufacturing, and quality) for the planning and execution of the projects
• Conducting post-mortem review and lessons learned for future projects
• Facilitate the resources needed to reach project goals and manage resources in an effective and efficient manner
• Perform other duties as assigned.

What It Takes:

• Bachelor’s degree or related experience
• Minimum 2 years of reviewing CAD files or 2D drawings
• High aptitude for technical detail
• Strong Organizational Skills
• Ability to prioritize work with little direction
• Strong written communication, oral communication, and interpersonal skills
• Ability to elicit cooperation from a wide variety of sources, including manufacturing, product managers, clients, and other internal departments
• Ability to bring project to successful completion
• Ability to effectively