Manager, Technology Business Operations

This is a remote position.

Position Title: Manager, Technology Business Operations

Base Salary: $120,800 to $160,000 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values:

• Genuinely Caring:  We treat customers and colleagues like neighbors, with empathy and full attention. 

· Empowering You:  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 

· Innovation and Improvement:  We constantly seek ways to improve how we serve customers and each other.  

· Earning Your Trust:  We build trust through clear, honest, human communication. 

Job Summary

The Manager, Technology Business Operations, owns the day-to-day operational mechanics that enable disciplined technology spend, efficient workflows, and well-governed vendor, software, and circuit portfolios. This role serves as the operational backbone of technology business and financial activities, driving process consistency, improving visibility into spend and assets and ensuring effective lifecycle management across vendors, contracts, software, and circuits. Overall responsibility is to reduce costs, strengthen operational control, and streamline routine technology business operations.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Workflow & Governance Ownership

· Own and continuously improve purchase approval workflows for technology spend, including capital, subscriptions, circuits, and vendor services.

· Establish clear intake, review, approval, and execution processes that are easy to follow and consistently applied. <