Administrative Assistant - HR, Training and Performance

Working Title: Administrative Assistant - HR, Training and Performance

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

 

College/Division: Human Resources, Training and Performance

Department: 100572 - AVP HR Training and Performance

 

Pay Band: 3

Pay Rate: Pay Range

Specify Range or Amount: $45,000 - $47,500 

 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

 

Beginning Review Date: 04/10/2026

 

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

 

General Information:

This position provides high‑level administrative support to the HR, Training, and Performance unit, serving as a primary point of contact and ensuring smooth day‑to‑day operations. The role manages complex scheduling, coordinates communications and supports policy activities. It requires exceptional professionalism, organization, and discretion.

 

Duties and Responsibilities:

Administrative Support
- Provides comprehensive office support, including scheduling meetings, managing phone coverage, and coordinating day to day office operations.
- Independently manages a complex executive calendar, anticipating needs, resolving scheduling conflicts, and coordinating with senior leaders, campus partners, and external stakeholders.
- Serves as a primary point of contact for the AVP’s office, triaging inquiries, preparing executive level correspondence, and ensuring timely information flow.
- Records and distributes accurate meeting and committee minutes.
- Maintains and updates departmental web pages using Cascade or similar content management systems.
- Processes Small Purchase Credit Card (SPCC) transactions, including purchasing and monthly reconciliation.
- Coordinates travel arrangements and prepares related reimbursement requests.
- Assists with budget tracking and reconciliation activities.
- Handles highly sensitive and confidential information related to personnel, policy development, compliance, and executive decision making with discretion and sound judgment.


Support for Policy and Compliance Specialist
-Assists the Policy and Compliance Specialist with identifying new and existing legislation impacting Human Resources.
-Serves as a secondary administrator of JMU’s training platform. Assist users with routine log-in issues, compliance training inquiries, record maintenance and training assignments.


Support for Policy-Related Functions
- Coordinates the policy review and approval process in collaboration with the AVP, Policy & Compliance Specialist, and the University Policy Committee (UPC).
- Moves and tracks policies as they progress through the staffing process.
- Publishes new and updated policies to the M