Business Operations Manager, Incubation, East North America

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Strategy & Corporate Development

Job Sub Function:

Strategic Partnerships & Alliances

Job Category:

Professional

All Job Posting Locations:

Cambridge, Massachusetts, United States of America, New Brunswick, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for Business Operations Manager, Incubation, East North America to be located in New Brunswick NJ or Cambridge, MA.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose: Johnson & Johnson is recruiting a Business Operations Manager, Incubation, ENA. As a leader in innovation, Johnson & Johnson External Scientific Innovation (ESI) is enabling and empowering innovators to create and accelerate the delivery of life-enhancing health solutions to patients around the world. Johnson & Johnson External Scientific Innovation (ESI) leverages its global network of open innovation ecosystems to support emerging companies with resources, experience, partnerships, and venture connections across a broad healthcare spectrum, including pharmaceutical and medical technology sectors. 

The Business Operations Manager is responsible for leading and supporting sourcing, portfolio management and for developing, monitoring, and analyzing KPIs across all operational areas. This role will help drive key initiatives and strategic long-term goals through scheduled tracking and reporting to create visibility of these metrics across the organization. As part of a small and focused team, each person working at Johnson & Johnson plays a critical role.

The Business Operations Manager will be responsible for ensuring customer satisfaction through the effective management of day-to-day Business Operations, accountable for planning, organizing, and providing timely responses to inquiries, and resolving issues. The Business Operations Manager will work in partnership with the Sr. Director of Incubation ENA, and the Global Sr. Director of Strategy & Operations to support the mission of ESI, including, but not limited to compliance, budget management, and reporting. In this role, the Business Operations Manager is responsible for engaging in a cross-functional team and supporting operational and financial compliance.

You will be responsible for:

• Portfolio & partner operations
  • Support the Sr. Director of Incubation, ENA, in managing relationships with portfolio companies and partner incubators.
  • Maintain JFORCE and other systems with up‑to‑date portfolio data and milestone progress.
  • Track and report on partner incubator portfolios and drive SME engagement.
  • Ensure incubator agreement obligations are met; oversee onboarding, offboarding, contracts, and internal tools.
• Virtual Engagement Program
  • Lead end‑to‑end design, development, launch, and iteration of a virtual engagement program serving ENA and cross‑regional audiences.
  • Define program strategy, goals, target audiences, roadmap, and KPIs.
  • Create content frameworks and enga