Analyst I - Commercial Finance

Purpose and role of job:

Responsible for the management of assigned customer accounts including credit evaluations, financial reviews, collections and Market Development Funding (MDF) levels.  Evaluate and maintain accrual accounts sufficient to adequately cover promotional and other expenses associated with customer accounts.  Partner with Sales Ambassadors and cross-functional supply chain leaders to facilitate financial efficiencies in the order to cash process.

Principal Accountabilities/ Responsibilities:

• Primary point of contact for internal and external stakeholders for all commercial finance aspects of assigned customer accounts
• Collection of customers account balances via phone and email
• Review, investigate and resolve customer’s deductions, discrepancies, and claims in assigned time frame by engaging with cross-functional supply chain and sales colleagues
• Perform root cause analysis and interact with cross–functional colleagues to identify areas of improvement to limit reoccurrences of unauthorized claims due to internal deficiencies on assigned accounts
• Issue credit and debit memos as required to clear approved customer claims or identify chargeback’s to customer accounts
• Release orders that go on credit hold
• Evaluate and maintain sufficient MDF and other customer accrual accounts for customer promotional and sales related expenses using Vistex
• Prepare monthly reports to Sales team and Finance team as needed
• Create and maintain Vistex agreements to ensure proper accruals for promo and rebated related customer programs
• Perform maintenance on customer files within ERP system as needed
• Any other duties as assigned

Qualifications/ education and experience requirements:

(e.g. degrees, certificates of specific trainings)

• Bachelor’s Degree in Finance, Business or Accounting
• Proficient experience with Microsoft Office (Word, Excel, PowerPoint, etc.)

Skills/ competencies requirements:

(e.g., analytical, teamwork, problem solving, ability to use certain equipment, etc.)

• Strong written and verbal communication skills
• Possess advanced analytical and critical thinking skills
• Able to work independently with limited supervision
• Ability to recognize problematic processes and take a leadership role in the design and implementation of solutions
• Team player with ability to interact with all departments

Work Environment (if applicable):

• Hybrid: Office / Remote working environment; Subject to change per department managers and/or company request.

Physical and Other Requirements (if appliable):

Direct Reports (if applicable):

Disclaimer:

The above information on this job description has been described to indicate the general nature and level of work performed by incumbents.  Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations.  As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.