SUPPORT SERVICES UTILITY LEAD (FULL TIME)

• We are hiring immediately for a full time SUPPORT SERVICES UTILITY LEAD position.
• Location: Miami Valley Hospital South - 2400 Miami Valley Drive, Dayton, OH 45459. Note: online applications accepted only.
• Schedule: Full time schedule. Sunday through Thursday, day shift. Further details upon interview. 
• Requirement: Previous related experience preferred. Willing to train! 
• Pay Range: $16.00 per hour to $18.00 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!

Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. 

Job Summary

Summary:   Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.  

Essential Duties and Responsibilities:

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Crothall is a member of Compass