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Behavioral Health Program Manager II - Community Mental Health Center- 8:00am - 4:30pm

101 Truman Medical Center

Job Location

UH Behavioral Health

Kansas City, Missouri

Department

Community Mental Health Center

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

The Manager provides strong leadership in collaboration with the UHBH Director. Responsible for ensuring excellent service delivery, the Manager leads a diverse team of master's, bachelor's, and non-clinical staff promoting best clinical and operational practices

Key Responsibilities:

• Client Services & Program Management: Oversee daily service delivery, ensuring clinical and operational excellence. .

• Leadership & Collaboration: Lead your team and coordinate with external agencies to deliver top-notch services.

• \Behavioral Health Services: Ensure individuals with complex behavioral health needs get the support they need to thrive in the community.

• Performance Improvement: Regularly assess and enhance care and service delivery, ensuring alignment with UHBH’s strategic plan.

• Continual Learning: Keep up with the latest knowledge and trends through ongoing education and professional involvement.

• Team Leadership & Client Care: Lead by example, ensuring services meet clients' physical, emotional, educational, and safety needs.

• Certifications & Compliance: Make sure all team members maintain their required certifications, licenses, and the necessary documentation.

• Quality & Safety: Promote a culture of quality, safety, and cultural awareness within the department.

• Professionalism: Maintain a helpful and professional attitude toward patients, visitors, and colleagues.

• Regulatory Compliance: Stay current on relevant regulations and comply with the Corporate Compliance Plan, including required training and activities.

Required Qualifications:

• Education: Master’s or Doctorate in social work, psychology, counseling, or a related field (for hires after July 1, 2023).

• Licensure: Must be a Qualified Mental Health Provider (e.g., RN, Social Worker, Licensed Counselor).

• Experience: Two years of experience, including at least one year in behavioral health.

• Missouri Licensure: Must be licensed or eligible for licensure in Missouri.

• Communication Skills: Excellent verbal and written communication skills, with a focus on working well with diverse teams and clients.

• Specialized Licensure: Staff with a Master’s in social work must hold MO LMSW or higher.

• Driving Requirements: If driving is part of the job, you must meet the Fleet Driving Safety and Compliance Policy.

• Ongoing Training: Complete required training during orientation and as part of continued employment.