Total Health Clinical Account Director Sr.

Anticipated End Date:

2025-06-21

Position Title:

Total Health Clinical Account Director Sr.

Job Description:

Total Health Clinical Account Director Sr.

Location:  This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered. The ideal candidate will reside on the West Coast.

The Total Health Clinical Account Director Sr. is responsible for driving the successful deployment of total health/clinical strategies and tactics for large and complex Anthem National Account (ANA) clients which result in improved health, enhanced consumer experience, management of costs and improved productivity. Serves as lead subject matter expert and contributes to the sales/expansion of services that meet the clients' needs. Leads and coordinates population health/clinical account management team members. Serves as the primary liaison between and among key partners serving the ANA clients to address and resolve client-specific and drive systemic improvements related to population health and clinical solutions; network management; reporting and analytics; implementations; and administration.

How you will make an impact:

• Delivers strategic, consultative clinical support to clients and Plan sales/account management teams in partnership with Account Executives, Behavioral Health, Pharmacy and Network teams.
• Directs the analysis of comprehensive data, client business priorities, and workforce health issues to determine current state population health/clinical risks, opportunities and financial impact to each client.
• Identifies client specific issues including gaps, trends and opportunities and delivers data driven solutions.
• Builds relationships with brokers, consultants, industry experts and decision makers.
• Becomes a trusted advisor. Leads the consistent and effective articulation of a compelling story to our clients and prospects regarding Anthem's value as a total population health partner by leveraging our data and analytics.
• Works directly with matrix partners to drive operational performance.
• Responsible for supporting new business development in direct client-facing sales opportunities as well as with existing clients to expand Anthem's business.
• Partners with Clinical Operations to further continuous improvement and operational excellence.
• Participates in ANA enterprise-wide initiatives to drive continuous improvement of existing solutions and to develop new solutions that address either the delivery of or the evaluation of these solutions.
• Leads projects and/or initiatives. Mentors, coaches and trains team members.

Minimum Requirements:

Requires BA/BS degree in nursing or other health related field and minimum of 10 years experience in account management, consulting, client reporting and analytics, clinical operations, business management as well as a minimum of 5 years leadership experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• MA/MS or other advanced degree in health-related field and/or business administration preferred.
• Prior experience in the health-related field is preferred.
• Prior sales experience preferred.
• Experience working for an insurance carrier is preferred.
• Prior experience presenting to C-level executives preferred.
• Strong written and oral communication skills, problem solving skills, attention to detail and well organized preferred.
• Strong critical thinking, problem-solving, time management, and attention to detail skills preferred.

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $138,600 to $237,600.

Locations: California; Nevada; Washington State.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health