Service Associate - Groundskeeper

JOB SUMMARY

Responsible for daily pool and grounds maintenance for an apartment community.

REPORTS TO: Community Manager and/or Maintenance Supervisor.

SUPERVISES: None.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Remove trash (i.e., papers, cup, cigarette/cigar butts, boxes, pet waste, etc.) from office areas and apartment community common areas daily.
2. Clean and maintain pool daily. Monitor and maintain proper chemical balance of pool water. Update pool logs and/or records.
3. Check gates to pool area for proper operation and ensure that they are always secured.
4. Clean carpets in vacant and occupied units as directed by Lead Maintenance.
5. Water property plants, flowers, and grass in between scheduled visits or in absence of lawn care contractor. Report any malfunctions of irrigation system to Maintenance Supervisor and/or Community Manager.
6. Power washing as preventative maintenance.
7. Trash removal from vacant units.
8. Assist Housekeeper with cleaning office, grounds, common areas and vacant apartments

EXPERIENCE OR SPECIALIZED KNOWLEDGE

• Six (6) months stable employment in customer service or another related field. The skills needed for this position can be learned on-the-job.

Basic Education

• High school diploma or GED (usually required)

• Additional certifications or training (optional but helpful), e.g.:

  • Landscaping

  • Horticulture

  • Turf management

Skills and Experience

• Experience with:

  • Lawn care (mowing, edging, fertilizing)

  • Tree/shrub pruning

  • Irrigation system maintenance

  • Snow and ice removal (in winter climates)

  • Safe use of power tools and equipment (e.g., mowers, trimmers, chainsaws)

• Basic mechanical skills for minor repairs

• Knowledge of chemicals (fertilizers, herbicides, pesticides) and proper handling

Physical Requirements

• Ability to:

  • Work outdoors in all weather

  • Lift 50+ lbs

  • Stand, bend, kneel, or walk for extended periods

Certifications (Optional but Valued)

• Pesticide Applicator License (varies by state/country)

• OSHA safety certification

• First aid/CPR

Soft Skills

• Time management

• Attention to detail

• Ability to follow instructions and safety procedures

• Communication (especially if working as part of a team or around the public)