Staff Technical Program Manager - eDiscovery

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there. 
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The RIM Team advises the business on record retention and governance, defensible disposition, and information risks, as well as E-Discovery and legal hold services to all Coinbase’s business units. The RIM Team is managed by the RIM Attorney who owns, maintains, and operates the RIM programs, including records management, privacy, Legal Hold and E-Discovery, manages E-Discovery vendor relationships, and interfaces with other key departments.

The RIM eDiscovery Lead is expected to liaise with Coinbase’s Responsible Attorneys, litigation paralegals, outside counsel, E-Discovery service providers, Coinbase’s IT team and IT business partners, and Data Privacy to effectively manage E-Discovery and information governance projects.

Principle Duties and Responsibilities

●  Work in close coordination with the RIM Attorney, Responsible Attorneys, and Paralegals to issue Legal Hold Notices, reminders, and releases

●  Monitor acknowledgement of Legal Hold Notices and issue escalation notices as needed

●  Conduct and document custodian interviews (to identify locations of relevant documents and other potential custodians) with legal hold custodians; conduct follow-up interviews as needed

●  Collect or facilitate collection of devices, electronically stored information (“ESI”), and physical assets for relevant matters

●  Manage the process for preservation and collection (where required) of documents subject to legal hold from legal hold custodians who transfer between departments or offboard

●  Work in close coordination with Responsible Attorneys to identify key terms and concepts as part of early case assessment; refine the terms and concepts as necessary to properly focus search parameters

●  Assist in the evaluation, selection, and management of vendors and service providers for E-Discovery and review services

●  Liaise with IT on the implementation of processes and procedures to support Legal Hold and records and information management requirements, particularly with respect to non-custodial data and systems including developing solutions for form of production

●  Work in close coordination with the RIM Attorney and IT to develop strategies to identify, preserve, and collect data from the G-Suite

●  Monitor electronic document productions made by outside counsel

●  Manage any document libraries that the Company may establish of documents frequently called for in matt