Sales Training Content Developer

In this role, you’ll play a critical part in executing Ritchie Bros.’ corporate strategy by enhancing the productivity and effectiveness of our sales team. You will design innovative, engaging learning content and partner with internal stakeholders to drive consistency, efficiency, and performance in our training programs.

The role will require hybrid work out of our Corporate Facility located in Westchester IL. 

What You’ll Do

Design & Develop Blended Learning Solutions

• Create engaging, effective learning experiences using a mix of delivery methods (eLearning, virtual training, instructor-led training, videos, job aids, etc.)
• Build professional, visually appealing training materials using instructional design best practices
• Identify opportunities to innovate and modernize existing learning programs

Apply Sound Instructional Design Principles

• Ensure learning content is consistent, scalable, and adaptable across formats and programs
• Streamline content development to support integrated learning and performance support solutions
• Create reusable templates and tools to increase efficiency and drive consistent learning experiences

Conduct Training Needs Assessments

• Collaborate with stakeholders to identify learning needs aligned to business goals
• Analyze performance gaps and recommend training solutions backed by business rationale
• Determine the right learning strategy, format, and structure to address specific needs

Evaluate & Improve Training Programs

• Design, evaluate, and update training content to reflect current processes and business practices
• Lead content updates and version control to ensure accuracy and relevance
• Create supporting materials such as lesson plans, facilitator guides, and quick reference guides

Collaborate Across Teams

• Partner with subject matter experts, trainers, and business leaders to build effective learning programs
• Create and maintain a shared library of up-to-date learning content and resources
• Ensure internal trainers are equipped with high-quality tools, guides, and materials

Coach & Support Internal Team Members

• Mentor peers to build instructional design capability and ensure consistent standards
• Stay current on emerging learning technologies and trends to improve training delivery and impact

Who You Are

• A strategic thinker with a passion for crafting compelling learning experiences
• Highly collaborative and communicative, able to partner with stakeholders at all levels
• Detail-oriented with strong writing, visual design, and organizational skills
• A self-starter who can manage multiple projects and deadlines simultaneously

 

What You Bring

• Bachelor’s degree in Instructional Design or related field (preferred)
• 3–5 years’ experience in instructional design, ideally in a sales or corporate environment
• Proven ability to create content for diverse learning formats: ILT, virtual, eLearning, job aids
• Experience with eLearning tools (Articulate 360, Camtasia, etc.) and Microsoft Office
• Bonus: Experience with graphic editing tools like Photoshop or similar

 

Additional Details

• Occasional travel within North America (approximately 10–20%)

Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create compelling business solutions for the world's builders to easily and confidently exchange equipment. Learn more about us at: https://www.ritchiebros.com/