Director, Risk Management - Compliance (Healthcare Non-Profit)

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.


The Compliance Department at HealthRIGHT 360 supports the organization’s mission by promoting a culture of ethics, accountability, and regulatory integrity across all programs. The team ensures compliance with federal, state, and local laws, as well as contractual and accreditation standards, through ongoing monitoring, training, internal audits, policy guidance, and incident oversight. By partnering with staff and leadership, the department helps safeguard client rights, minimize risk, and ensure that services are delivered in accordance with the highest standards of quality and transparency.
The Director, Risk Management, plays a critical operational and strategic role in protecting HealthRIGHT 360 by proactively identifying, managing, and mitigating enterprise risk. This position serves as a key liaison among Compliance, executive leadership, legal counsel, insurance carriers, and internal stakeholders. The Manager leads day-to-day enterprise risk management activities and supports broader compliance initiatives in alignment with the organization’s Corporate Compliance Plan and Risk Management framework. This role requires strong judgment, discretion, and organizational leadership, with a focus on safeguarding client care, workforce wellbeing, and organizational sustainability.

KEY RESPONSIBILITIES
Claims Management
• Serve as the primary point of contact for non-workplace claims and potential claims against HealthRIGHT 360.
• Receive, review, triage, and track notices of claims, demands, incidents, or potential litigation.
• Ensure timely reporting of claims to insurance carriers in accordance with policy requirements.
• Enter, maintain, and update claims information within the Risk Registry module of Compliatric.
• Coordinate and maintain ongoing communication with insurance carriers, brokers, and carrier-designated legal counsel.
• Prepare and provide clear, timely communications and status updates to the Deputy Chief of Compliance and executive leadership, as appropriate.
• Maintain confidentiality and exercise sound judgment when handling sensitive or high-risk matters.
Subpoena and Legal Request Management
• Provide subject matter expertise in the drafting, review, and risk evaluation of contractual documents, including but not limited to service contracts, legal agreements, Business Associate Agreements (BAAs), and vendor contracts, ensuring alignment with regulatory, compliance, and enterprise risk standards.
• Conduct review of contractual terms related to liability, indemnification, insurance, confidentiality, HIPAA/privacy, audit rights, and termination provisions; provide written recommendations and required revisions prior to organizational approval.
• Manage and coordinate responses to subpoenas and legal requests for information that fall outside of routine medical records requests.
• Work collaboratively with internal stakeholders, legal counsel, and leadership to gather responsive materials and ensure timely, accurate production.
• Support, prepare, and brief HealthRIGHT 360 staff for depositions, hearings, or court appearances, in coordination with counsel.
• Travel, as needed, to accompany staff to legal proceedings or hearings.
• Track subpoenas and related matters within the Risk Registry to ensure documentation, consistency, and follow-through.
• Continually assess, improve and implement database processes for effectively managing subpoenas and legal requests.
Risk Registry & Compliance Systems Management
• Serve as the primary administrator for the Risk Registry module within Compliatric.
• Ensure daily, accurate, and consistent entry, maintenance, and validation of enterprise risk data.
• Design, refine, and improve database structure, fields, workflows, and reporting to enhance usability, data integrity, and decision-making value.
• Develop and generate meaningful reports, dashboards, and trend analyses to support leadership, CRMC review, and risk mitigation planning.
• Maintain strong documentation standards to support audits, regulatory inquiries, and internal reviews.
Compliance & Risk Management Committee (CRMC) Support
• Coordinate and support the operatio