Benefits Manager

About Lyra HealthLyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the RoleReporting to the Director of Benefits and Wellbeing, the Manager of Benefits will be responsible for the implementation and administration of employee benefits. This role will ensure our benefits offerings are competitive, comprehensive, and aligned with our commitment to employee wellbeing. The ideal candidate will have a deep understanding of benefits administration and wellness initiatives and a passion for enhancing the employee experience.

Responsibilities

• Oversee the day-to-day operations of our benefits programs, including enrollment, billing, communications, reporting plan audits, and employee support
• Manage annual open enrollment and benefit selection process in partnership with our outside broker
• Collaborate with carriers, vendors, third-party administrators, and internal team members on various matters such as plan design, contracts, payments, systems administration and renewal
• Ensure all benefits programs comply with all regulations, including ERISA, ACA, FMLA, and HIPAA
• Manage relationships with benefits providers, brokers, and consultants to ensure high-quality service and competitive pricing
• Develop and deliver clear, effective communication strategies to educate employees about benefits and well-being programs
• Utilize data analytics to assess the effectiveness of benefits and well-being programs and make data-driven recommendations for improvement
• Provide guidance and support to employees regarding benefits inquiries and issues, ensuring a high level of customer service
• Stay current on industry trends and best practices, continuously seeking opportunities to enhance our benefits and well-being offerings

Qualifications

• 6+ years of experience in benefits administration and/or employee well-being programs
• Strong knowledge of benefits regulations
• Excellent communication and interpersonal skills
• Proven ability to manage multiple priorities and projects
• Strong analytical and problem-solving skills
• Proficiency with HRIS (e.g., Workday) and benefits administration systems

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, your data will be processed as per Lyra Health Workforce Privacy Notice. Through this application, we will collect personal information from you including your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA).  Providing this information is optional and completely voluntary.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.