PT Deputy/Customer Service

Location:

33 N 9th Street - Noblesville, Indiana, 46060

Hamilton County is one of Indiana’s fastest growing, highest educated and wealthiest counties in the state and the Midwest. Two-thirds of the workforce lives and works in the county -- a percent that has remained constant since 2010.  Hamilton County is continually recognized in rankings ranging from “Best Cities to Relocate To” and “Best City to Raise a Family” to “Healthiest County in Indiana” and “Happiest Suburbs in the Nation”.  Come be a part of all Hamilton County has to offer as we work together to serve the citizens of Hamilton County.

Job Description:

POSITION: Deputy/Customer Service

DEPARTMENT: Recorder

WORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M-F

STATUS:  Part-time

FLSA STATUS:  Non-exempt

HOURLY RATE: $19.00 per hour

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent serves as Part-Time Deputy/Customer Service for the Recorder, responsible for receiving and recording documents, entering data on computer, and assisting the public.

DUTIES:

Receives and records a wide variety of hardcopy and electronic documents, including reviewing for compliance with state code, calculating and collects fees, entering in cash system, preparing/providing receipts, time stamping, and entering/indexing on computer. Returns ineligible documents to sender with explanation of non-compliance from Auditor, Assessor as well as Recorder.

Balances cash drawers and prepares deposit slips if needed.

Proofreads indexed documents from batch proof sheets, and makes corrections as needed. Mails recorded documents to sender.

Enters cross-references to original documents on computer, microfilm and/or record books from recorded releases, assignments, easements and other corrective documents.

Assists in processing Uniform Commercial Code (UCC) documents, including determining compliance, entering/indexing documents on computer if needed.

Answers telephone and receives office visitors, including answering questions, providing assistance, researching/locating documents on computer, microfilm reader, and record books, and providing/ certifying copies as requested.

Performs various clerical functions as assigned, including entering data on computer, filing, and opening and distributing mail.

Performs related duties as assigned.

I. JOB REQUIREMENTS AND DIFFICULTY OF WORK:

High school diploma or GED.

Working knowledge of standard office policies, procedures and related state codes, and ability to apply such knowledge to a variety of interrelated tasks.

Ability to perform relevant arithmetic calculations in receiving and accurately recording fees.

Ability to type with speed and accuracy and properly operate a variety of standard office equipment, including computer, printers, calculator, fax machine, microfilm reader, copier, telephone, cash machine and document scanner.

Working knowledge of standard English grammar, spelling and punctuation, ability to effectively communicate orally and in writing with co-workers, other County departments, attorneys, mortgage and title companies, realtors, banks, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.

Ability to work on several tasks at the same time, often under time pressure, and complete assignments effectively amidst frequent distractions and interruptions.

Ability to work with others in a team environment, and maintain appropriate, respectful interrelationships with co-workers.

Ability to understand and follow written and oral instructions/directions, and appropriately respond to constructive criticism.

Ability to competently serve the public with diplomacy and respect, including during occasional encounters with irate/hostile persons.

Ability to comply with all employer/department personnel policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.

Ability to provide public access to or maintain confidentiality of department information/records according to state requirements.

Ability to occasionally work extended, weekend and/or evening hours.

II. RESPONSIBILITY:

Incumbent performs standard, recurring duties according to office policies and procedures, and state guidelines. Incumbent receives indirect o