Lead Medical Lab Scientist - FT/Days/Core Lab

Overview

At Houston Methodist, the Lead Medical Laboratory Scientist position is responsible for serving as the lead person for the assigned section(s) within Laboratory Services and in this capacity performs lead job duties and/or regularly leads projects or performs specialized responsibilities as a regular part of normal job responsibilities. This position serves as the liaison between management, staff and physicians for routine matters, resolving questions and issues. This position serves to support staff in ensuring the delivery of exceptional patient care and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service. Duties may be varied and may include many of the following: organize work schedules, create work assignments, review timecards for accuracy, conduct quality assurance audits of staff performance, develop and implement quality improvement activities, train and mentor staff, provide feedback on staff performance and developmental needs, collect/analyze/report on data, prepare reports on performance and metrics, and other responsibilities of a similar nature and level. This position performs Medical Laboratory Scientist/Specialist functions, such as performing both routine and complex analyses and ensuring that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost efficient manner. This position also fulfills the duties of Clinical Laboratory Improvement Amendments (CLIA) General Supervisor when required.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Role models to team members effective communication skills, assisting in their development of such skills.

• Effectively implements protocols and objectives with team members to result in optimization of staff performance, teamwork, patient safety, and customer service. Provides feedback to management on team member performance and conduct. Develops skills of team members and continually assists with improving skills, performance and outcomes. Interviews applicants and provides input into hiring of new staff.

• Participates in laboratory and organization wide initiatives. Represents Laboratory Services in committees as directed.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates the workflow, processes, staff assignments, and services provided for assigned laboratory section(s), adjusting as needed, to result in optimum patient care, throughput and patient experiences. Ensures turnaround time expectations as defined by management are met by the section teams.

• Serves as liaison between team members, management and physicians, resolving routine matters for the shift and sections.

• Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.

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