Food Pantry Manager

Description

Job Title:  Food Pantry Manager 

Department:  Food Resource Programs  

Reports To:  Director of Food Resources 

Position Type:  Regular, Full-time 

FLSA Status:  Exempt 

Benefits:  Eligible  

Starting at $50,960/year

Position Description 

The Goodman Community Center offers a variety of programs designed to nourish our community. Our Fritz Food Pantry is committed to supporting those in the community facing food insecurity by providing a safe and welcoming food pantry for all. The pantry is a choice model, meaning customers have choice and say in which foods they select.  This position oversees?the operations of the Fritz Food Pantry and works closely with other Goodman staff and with the broad community to ensure our pantry runs smoothly, is stocked, staffed with volunteers, all while creating a welcoming environment.  This position will manage 2 part-time staff and numerous volunteers. 

Requirements

Qualifications  

• Exceptional customer service?and interpersonal skills 
• Ability to work independently and part of a team 
• Supervisory experience and the ability to manage a team of volunteers; as well as 2 part time staff  
• Strong time management skills 
• Consistently demonstrate ability to respond to changing situations in a flexible manner 
• Comfortable enforcing policies, providing feedback and diffusing difficult situations 
• Strong problem-solving, organizational,?and?decision-making skills? 
• Strong computer skills, database experience preferred 
• Experience working with staff, volunteers and families from diverse backgrounds and experiences.?  
• Experience in?nonprofit or?food industry.?? 
• Detail oriented 

Responsibilities  

• Oversee all aspects of operations, consistent with our mission, values, and expectations. Supervise food distributions, donations, and deliveries; order food and maintain appropriate inventory; ensure food is sorted and stored in a safe and sanitary manner and safety and security procedures are followed. 
• Train and supervise volunteers and communicate and address any concerns to Volunteer Manager as needed.??? 
• Work with the Volunteer Manager and other food pantry staff to help recruit, retain and engage volunteers.  
• Supervise 2 part-time food pantry staff.  
• Manage our Retail Rescue program which recovers thousands of pounds of food weekly from retail locations. 
• Maintain and manage policies and procedures of the food pantry, providing training and feedback to staff and volunteers as necessary. 
• Manage food drives and donations in coordination with the development team to secure in-kind donations and funding for the pantry and Thanksgiving Baskets.?? 
• Work with Community Partnerships & Events Manager to partner with local businesses and community to implement a creative and sustainable system to ensure an increase in healthy in-kind food donations.? 
• Work with program kitchen staff in redistribution of resources to avoid food waste.  
• Continue to minimize waste within the food pantry by practicing inventory control, recycling and composting.  
• Generate monthly and annual reporting?and manage annual inspections?for funders as required.? 
• Help to plan and lead quarterly volunteer meetings as well as volunteer training and engagement opportunities 
• Participate in annual budgeting process and manage approved programs to ensure allowable expenditures are within the budget plan.?? 
• Work closely with non-profit partners such as Second Harvest Food Bank to place orders and oversee deliveries of product. 
• Communicate with facilities team to ensure all equipment, such as walk in coolers, are in working order and maintained. 
• Maintain confidential files of pantry customers.? 
• Manage database of pantry records, currently utilizing Look2Software.  
• Work with volunteer manager to manage and promote Friends of the Food Pantry program, a community based food drive program.  
• Work with Goodman Menders to continue to facilitate a free mending program open to the public.  
• Manage the TEFAP government Commodities program  
• Ensure compliance is followed for all grants and funding requirements 
• Additional duties as needed.? 
• Manage and oversee distribution of Thanksgiving Baskets Program including:? 
• Work closely with the communication team to manage the registration process for the program. 
• Work closely with community partner or