Technical Key Account Manager for eCommerce solutions

Department: Business Development

Employment Type: Full Time

Location: Global

Compensation: €1,765 - €2,245 / month

Description

*Please note that the salary range is set in NET value due to international employment, and country residence tax will be applied.*

For every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner 
Antons Sapriko, Company Founder__

Here is a video story of a colleague who joined the Key Account Manager team: 
Laura Balode, Gaining experience and becoming an eCommerce expert Key Account Manager. Latvia

How to become a Technical Key Account Manager at scandiweb eCommerce Expert Team?

We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge.

While solid proven previous experience in eCommerce integrations and solutions, and web development methodologies is expected in this role, we value your ability to deliver results starting from the test task, and your enthusiasm and openness to embrace new knowledge and processes. Continuous learning and acting on feedback are among our core organizational values.

What do we expect from you?

The core prior experience we are looking for is hands-on eCommerce and solid knowledge of web development methodologies. Whether as a Project Manager, Digital Marketer, B2B Sales Specialist, or Bussines Developer with fluent English.  

Familiarity with platforms such as Magento/Adobe Commerce, Shopify, Akeneo, or PimCore is highly recommended and a significant advantage, as these are systems you will frequently encounter and work with.

It is important to have a technical understanding of eCommerce components and structure.scandiweb is seeking a self-motivated individual who is driven by achieving results and strongly desires to succeed. 

Strong communication skills are essential, with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats. Additionally, the ability to learn new frameworks, and systems, and obtain certifications is important in this role.
What are the responsibilities of a Technical Key Account Manager?

In this role, you will focus on understanding scandiweb's customers and identifying their needs and pain points. Responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services. Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention, all while staying informed about industry trends and market conditions.
To grow your portfolio, you will have the opportunity to work with inbound leads, starting with conducting thorough research of networks, ecosystems, companies, industries, and individuals to uncover business objectives and identify opportunities. You will build strong, positive relationships with new customers, serving as a trusted advisor including CTOs and CEOs of scandiweb's top-tier organizations.
As a key player, you will lead daily sales activities, including preparing new offers and engaging potential clients through calls. You will actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing.
If possible, being available for travel to various locations, including Europe, the Middle East, and the US, will allow you to engage with potential clients and establish valuable connections. You will also be responsible for preparing compelling business presentations and proposals tailored to the specific needs of prospective clients.

At scandiweb, we are committed to developing well-rounded professionals. You’ll have the chance to grow beyond your initial role by gaining cross-disciplinary expertise to stay on top of industry trends and excel in the future as an eCommerce expert.
Further career growth for Technical Key Account Manager?

You will get support in career counseling from our HR department as each career path is unique taking into account your personal strengths and ambitions. 
Further professional growth and development can lead you to become a senior, team lead for one and/or multiple teams, heading a particular practice, and ultimately working with top accounts like Puma, The New York Times, or Läderach.

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