Care Partnerships Associate - Remote

Care Partnerships Associate  - Remote - CST/PST preferred - Full-time

Are you a builder at heart? Do you thrive in fast-paced, growth-oriented environments where you’re expected to think like an owner, move quickly, and proactively solve problems before they land on your desk?

Thriveworks is growing fast — and we’re looking for someone who’s ready to grow with us. The Care Partnerships Associate will play a key role in building and expanding strategic partnerships that drive patient referrals and long-term partner satisfaction. This is a high-impact, outbound-facing role ideal for someone who brings a sales or business development mindset — with the follow-through to back it up.

You’ll be responsible for growing partner relationships through proactive outreach, creative problem-solving, and a deep understanding of what makes healthcare partnerships succeed. This role is perfect for someone who’s entrepreneurial, metrics-driven, and thrives in environments where you create the playbook.

What You’ll Be Doing

• Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement

• Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities

• Identify patterns in referral behavior and recommend tactics to improve performance

• Execute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retention

• Collaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution

• Create monthly reports, dashboards, and presentations that track performance and growth metrics

• Support pre-launch and launch strategies for new markets, ensuring all stakeholders are aligned

• Maintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insights

• Always be looking for ways to add value and streamline the partner experience

• Actively participate in internal meetings and training, sharing ideas and best practices

What You Bring to the Table

• 2–5 years of professional experience; business development, outreach, or sales experience highly preferred

• Strong communication and relationship-building skills - You’re comfortable on the phone, in person, and via email

• High level of ownership - You don’t wait for direction: you initiate, follow up, and follow through

• Problem-solving mindset - You’re able to troubleshoot partner issues with creativity and urgency

• Comfortable with data - You know how to look at performance metrics and translate them into actions

• Organizational skills with the ability to juggle multiple priorities in a fast-paced environment

• Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)

• Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)

Why Join Us?

• You’ll be joining a passionate, mission-driven team working to make mental healthcare more accessible

• This is a high-growth opportunity where you’ll directly impact partner success and company expansion

• You’ll be empowered to try, test, and innovate — with support, but without micromanagement

• Fully remote role with preference for candidates in CST or PST; some travel (10–15%) may be required

This Role is Right for You If You…

• Have an entrepreneurial spirit and a “builder” mentality

• Are motivated by clear goals, KPIs, and the thrill of seeing your outreach turn into results

• Aren’t afraid to pick up the phone or reach out cold to make a connection

• Thrive in environments where autonomy is expected and high performance is rewarded

• Want to be part of a team that’s deeply committed to transforming mental healthcare

Benefits 

• An amazing team culture

• Healthcare, Dental, Vision, and life insurance benefits

• 401K with 3% employer match

• Paid time off and paid holidays

• Additional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance

• Professional development & advancement opportunities

Successful Thriveworks employees believe in our mission, they embody our core values, which focus on Community, Purpose, Integrity, Access, Quality, and the ability to achieve our goals and work we