Global Corporate Travel Manager

Global Travel Manager

Wayfair is looking for a travel & procurement enthusiast to join our Strategic Procurement team that jointly manages upwards of $800MM in spend. At Wayfair, we move extremely fast with a laser focus on customer success. That means we need people who focus on more than just cost. We need adaptable doers who are great at engaging with stakeholders, creative out of box thinkers, super spend data gurus, flexible and fast multi-taskers, and who possess a true total cost of ownership philosophy. The global travel manager will be responsible for end-to-end execution and management of the global travel program and policies. This program includes, but is not limited to, travel management companies, airlines, hotels, car rentals, ground transportation, and T&E booking/expense software. This role is ideal for an exceptional person who is passionate about the travel industry and has a strong desire to innovate and spearhead business improvements around travel.

This position will be based in our Boston, MA office. All Boston based corporate employees work in the office in a hybrid capacity. Employees will work in the office at least 4 days per week and have the option to work remotely 1 day per week.

What You'll Do

• Monitor Travel Management Company performance, service levels and online booking tool (OBT) optimization
• Make business and process efficiency recommendations on travel program and project activities in line with business goals and objectives.
• Administer and monitor the travel policies, guidelines and spend to deliver efficient travel
• Provide continuing evaluation and development of technology and systems in the area of travel plus expense reimbursement.
• Cultivate or maintain working relationships with internal departments on a global scale to ensure travel processes and tools are known.
• Maintain external supplier relationships to continue to ensure Wayfair is positioned as a preferred customer
• Manage reporting with data inclusive of spend, travel metrics for in-policy/out-of-policy compliance, plus volume trends along with exception reporting, budgeting and forecasting
• Manage the Corporate Travel Associate position

What You'll Need

• 2+ years of travel management experience
• Experience with travel systems (OBTs & Expense software)
• Experience in spend analysis, market and benchmark analysis at a broad level
• Experience communicating complex and actionable concepts at a senior executive level
• Possess excellent analytical, critical thinking, and problem-solving skills and the ability to apply sound judgment to complex business transactions
• Self-motivated with the ability to work in a fast-paced environment with minimal supervision

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please contact candidateaccommodations@wayfair.com.
 
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, d