Key Account Manager - Upper Limb (N. Eastern Territory)

Summary Statement

We are looking for a Key Account Manager - Upper Limb for our N. Eastern territory. This person will be responsible for the retention and profitability of existing accounts as well as exploring new opportunities with a focus on a specific Prosthetic product portfolio. Specific responsibilities and skill set includes but are not limited to following job description -

Duties & Responsibilities

 

• Execute the annual sales/business plans for product segment in the US.
• Coordinates activities to maximize effectiveness ensuring alignment with marketing, sales and PCS.
• Develops and maintains solid business relationships with industry leaders and key customers.
• Maintains consistent and open communication with sales, marketing and PCS.
• Achieves specific performance goals regarding sales targets and other strategic objectives.
• Completes intensive training programs to achieve technical proficiency on Ottobock prosthetic technology.
• Promotes the use of Ottobock products to practitioners and business owners through customer visits, the dissemination of sales literature and product demonstrations.
• Collaborates with marketing to support marketing and brand strategies.
• Facilitates training and in-service presentations to Practitioners in a clinical setting on product segment technology.
• Partners with PCS to educate healthcare professionals including conducting presentations.
• Uses tools provided to analyze customer information for the purpose of identifying/monitoring trends, competitor data, and sales opportunities.
• Participates in local and regional industry meetings and trade shows.
• Uses communication tools including email and voicemail on a daily basis with a 24 hour response time.
• Completes assigned tasks specified deadlines, including but not limited to, monthly reports, expense accounts and all other reports requested by the management team.
• Maintains all company assets and product consignment in facilities.
• Recognizes opportunities to assist customers and direct them to qualified Ottobock personnel to properly trouble-shoot equipment and diagnose problems.

Qualifications

•  Bachelor’s degree from accredited college or university in health sciences, business management, or other related field
• Minimum 5 years commission-based sales experience conducting sales calls on medical professionals in both clinical and institutional settings.
• Minimum 3 years sales leadership experience.
• Experience in organizing and facilitating customer training sessions and workshop seminars.
• Excellent verbal, written and presentation skills.
• Strong organizational skills – ability to work independently.
• Excellent relationship management skills.
• Strong PC skills (Goldmine, MSOffice, Outlook)
• Up to 60% overnight travel expected.
• Valid provincial driver’s license with a clean driving record.

Benefits

Medical

Vision

Dental

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

401k match up to 3.5%

Paid parental leave