Vice President Agile Scrum Master - Consumer Commercial Banking Digital

Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.

 

As an Agility Lead in Consumer Community Banking Digital team, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.

 

Job responsibilities

• Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
• Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
• Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
• Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline
• Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle
• Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals

 

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
• Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
• Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
• Strong analytical and problem-solving skills, with ability to use data and metrics to drive continuous improvement and inform decision-making.
• Proficiency with delivery and productivity tools, including Jira, Jira Align, and Confluence.
• Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
• Demonstrated experience coaching 4+ concurrent Agile teams and effectively influencing cross-team stakeholders and organizational leaders beyond your direct span of control.

 

Preferred qualifications, capabilities, and skills

• Formal training on Agile coaching, such as recognized coaching certifications
• Recommended skills: agile delivery, business acumen, change management, continuous improvement, coaching, internal stakeholder management, strategic thinking, self‑directed learning, verbal communication, adaptability, and decision‑making.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the fo