Pre-clinical Lab Coordinator

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. 

Were a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. 

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life. 

The Future Forward organization is Intuitive’s advanced concepts group. We explore emerging technologies, prototype next-generation solutions, and build software experiences that shape the future of robotic-assisted surgery. 

If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here. 

Job Description

Primary Function of Position:

The Pre-clinical Lab Coordinator is a hands-on operations lead responsible for coordinating and executing pre-clinical lab activities. This role partners closely with cross-functional stakeholders including Clinical engineering, Product development, engineering and research teams to ensure labs are properly scheduled, staffed, equipped, and successfully delivered.

The Pre-clinical Lab Coordinator serves as the bridge between planning and execution, owning lab operations while stepping in as a hands-on operator for complex system setups, troubleshooting, and critical lab activities.

Essential Job Responsibilities:

1. Lab scheduling system management

• Own and manage lab scheduling systems, request intake workflows, and tracking dashboards
• Maintains and enables cross functional visibility into lab demand, capacity, and upcoming studies
• Drive lab and specimen forecast planning activities working with cross-functional stakeholders
• Identify and resolve scheduling conflicts, resource gaps, resource availability (prototype/system/sub-system/animal/tissue) and operational risks working with cross-functional stakeholders
• Align with cross-functional stakeholders to ensure pre-clinical labs are fully prepared ahead of execution (staffing, equipment, materials)

2. Lab operations ownership & technician coordination

• Partner with Clinical Engineering team to ensure smooth day-to-day lab readiness and study execution
• Provide day-to-day task direction, prioritization, and coordination for lab technician(s)
• Ensure alignment of technician activities with lab priorities and execution timelines
• Ensure technician-dependent tasks (setup, reprocessing, equipment prep) are completed
• Identify process gaps and create standard work instructions as needed for lab technician(s) to streamline and standardize
• Provide real-time coordination and decision-making support to lab technician(s) during execution
• Monitor quality and completeness of technician work

3. Hands-on lab support & technical leadership

• Provide hands-on support for routine lab setup, equipment preparation, and troubleshooting; develop SOPs/playbooks for repeatability
• Support non-routine or complex lab setups in collaboration with clinical engineering partners and help develop standardized workflows
• Step in to support clinical engineering team for lab execution during critical or resource-constrained product development lab activities

4. Resource planning & management

• Proactively review upcoming lab schedules to ensure alignment of people, equipment, and materials for lab execution readiness
• Maintain visibility into technician availability, equipment readiness, and supply status
• Identify and resolve resource gaps to ensure execution readiness
• Align lab demand with available capacity and escalate constraints as needed

5. Equipment & lab readiness

• Ensure all lab equipment is available, functional, and ready for use
• Troubleshoot and resolve equipment issues, escalating when needed
• Coordinate maintenance and repairs with internal and external technicians and vendors as needed
• Ensure readiness of robotic systems, A/V setups and connectivity ahead of pre-clinical lab execution

6. Study coordination

• Coordinate lab readiness for onsite and offsite pre