Staff Technical Program Manager, Security Compliance

The Opportunity

Flexport’s Security & Compliance organization is​ looking for a passionate, results-oriented Technical Program Manager with a Security Compliance focus. In this role you will manage the delivery of complex technology programs/projects in a diverse environment with multiple technical and non-technical stakeholders and multiple resource pools, and ensure the artifacts from these programs/projects and the corresponding operations meet the objectives of Security & the Security Compliance team.

You must be able to initiate and manage programs with solid understanding of the underlying objectives and goals, communicate effectively and clearly among stakeholders and team members, and have a consistent track record of delivery. You are proactive in creating program roadmap, developing and following through on project plans, identifying program/project dependencies and headwinds, facilitating resolutions, and can handle multiple competing priorities in a fast-paced environment. You are able to curate and present relevant data and artifacts that facilitate informed decision making.

You will:

• Run day to day, select security compliance program/project operations regarding tracking and monitoring of key projects. Manage project operational aspects, scope, change management, and track scheduled progress through the appropriate metrics to meet changing needs and requirements to provide clear visibility into statuses of security programs and projects. 
• Ensure the timely updates on management of dashboards, tasks, timelines, issues and process documentation. Accurately tracks status, requests project/program updates to ensure real-time program/project visibility and accuracy to customers and cross-functional teams.
• Collect data through the operations of SecComp programs including but not limited to: 
• GRC Program Deliverables
• Vendor Security Reviews and Outputs
• Privacy Roadmap Status
• Data Security Governance Initiatives
• Security Awareness Trainings
• Formulate program and project artifacts to execute on opportunities confirmed from data analysis for select SecComp programs under leadership guidance.
• Plan, prioritize, and execute against other program/project “Run the Business” areas such  ie. project enhancement queues, Jira request deep dives, workflow setup and modifications, dashboards, integrations. etc.
• Develop and maintain templates and SOP’s (standard operating procedures) that will drive efficiency for projects going into support and sustaining phases
• Responsible for continuous improvement efforts on security awareness projects to include continuous assessment of localized phishing simulations, localized security awareness training content, the corresponding reporting as well as security events to evangelize and entice security awareness among the workforce.
• Follow Security’s communication strategy and cadence, partner closely with the Security, IT, and Infra Engineering teams to consistently and timely deliver project communications across all stakeholders and sponsors
• Drive project continuity across many cross functional teams to achieve maximum efficiency during planning and execution

What you’ll need:

• Strong interpersonal and communications skills, highly engaging and creative.
• 7+ years of Security Compliance program management experience with a solid program/project delivery track record.
• Understanding of the relationships between Security Compliance, Security and other technology and engineering functions, and the corresponding enterprise engagement requirements.
• Proven ability to demonstrate leading project teams and navigating through ambiguity with continued operational stability.
• Ability to pivot and adapt to change quickly
• Be driven, be organized, be resourceful with a “can-do” attitude, and demonstrate the ability to thrive in operating through ambiguity
• Security domain knowledge in at least one area such as security awareness, risk management, identity and access management, and/or third-party management.

About Flexport:

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move