Account Manager - The AI Summit Series

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

The AI Summit Series is the world’s leading event series dedicated to advancing artificial intelligence in business. From FTSE and Fortune 500 companies to cutting-edge start-ups, we bring together the brightest minds in AI to explore, innovate, and shape the future of technology.

For over a decade, across our international series, we've been transforming theoretical discussions into tangible, profitable business outcomes.

You can find us in Singapore, London, Las Vegas, Cape Town and New York.

This is where commercial AI comes to life. 

Job Description

This role is based in our New York office.

Job Summary

Are you ready to take your sales expertise to the next level in the exciting world of AI innovation? At The AI Summit Series, you'll grow and expand sales by connecting businesses with transformative live events and our expanding portfolio of digital solutions. You'll work closely with a diverse range of customers in the AI space, understanding their short- and long-term goals and ensuring we exceed their expectations across both in-person and digital touchpoints.

Your Responsibilities & Accountability

• Be the go-to expert: Manage full customer accounts, negotiate contracts, and ensure win-win agreements that drive success across our event and digital offerings.
• Build lasting relationships: Foster strong connections with customers, serving as their trusted advisor for all event and digital media needs.
• Drive growth: Take the lead in growing and expanding our reach across multiple platforms through upselling, cross-selling, and bringing in new business.
• Hit targets: Achieve—and exceed—your revenue goals for both event sponsorships and digital media sales through a proactive approach to inbound inquiries and self-generated leads.
• Customize solutions: Position our integrated event and digital media packages as the perfect solution by understanding customer challenges and goals.
• Provide insights: Deliver accurate forecasts, performance metrics, and strategic updates to stakeholders, identifying both risks and opportunities across all revenue streams.
• Keep projects on track: Ensure customer goals align seamlessly with company objectives through effective project management.

What You'll Deliver

• Consistent sales/revenue through expert account management across both event and digital media offerings.
• Clear customer account strategies with measurable success metrics for integrated campaigns.
• Reliable sales forecasts and performance metrics for all product lines.
• Effective customer retention and acquisition strategies spanning our complete portfolio.
• Productivity improvements and enhanced quality in deliverables.
• New business leads and timely renewal discussions for existing accounts.

Your Day-to-Day

• Manage multiple accounts confidently, meeting deadlines and delivering outstanding service across event sponsorships and digital media placements.
• Maintain accurate CRM records for all interactions, transactions, and account plans.
• Build your professional presence through social selling and active participation on key platforms.
• Collaborate with colleagues to stay current on our offerings and market trends.
• Stay informed about industry conditions and competitors' products.
• Attend key industry and competitor events to maintain a competitive edge.

Qualifications

Qualifications

• Sales expertise: Experience in Conference Events or Exhibitions with strong experience in curated meetings/VIP Meetings. Digital media sales experience is highly desirable