Assistant Food & Beverage Manager

Overview

The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct them self in a manner that supports the guiding principles of Everline Resort and Spa. The Assistant Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times.

 

About Everline Resort and Spa

Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.

 

Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season. 

 

Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.

 

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Discounted Palisades Tahoe Ski Pass
• Food & beverage, retail, and spa discounts
• Free rentals on ski gear, ice skates, nordic skiing, and golf course access
• Discounted rooms at Hyatt and CoralTree Properties
• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction
• Leads and supervises the outlets team
• Assists with preparing forecasts and reports and assists in the development of the food & beverage budget
• Ensures physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
• Enforces high standards of hygiene and sanitation within the outlets
• Ensures the security of monies, credit and financial transactions
• Assists with establishing par levels for supplies and equipment
• Supervises the performance, attendance, attitudes, appearance and conduct of service team
• Manages timely completion of performance appraisals of service team
• Assists in monitoring and maintaining the outlets’ systems and equipment to ensure their optimum performance
• Assists with the development, training and inspiration of outlets staff for promotion
• Empowers team to exceed service standards
• Works with People Services to recruit and hire staff
• Helps to monitor time punches, ensuring accurate payroll for all associates
• Maintains a safe and pleasant work environment
• Ensures cleanliness of outlets’ storage rooms
• Promotes high associate morale
• Attends appropriate resort, division and department meetings
• Resolves guest issues promptly and with great care and effectiveness
• Maintains a strong knowledge of hospitality trends, especially food & beverage
• Utilizes labor management tools to schedule and control labor costs
• Offers warm and sincere welcome/farewell for all guests of Everline Resort and Spa
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Always maintains a professional demeanor and attitude
• Communicates all pertinent information to the outlets team
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.

Additional Duties & Responsibilities 

• Provides general resort information for guests
• Maintains an up to date working knowledge of all resort amenities as well as any special events
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