Analyst, Broadband Grant Office

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We have an exciting opportunity for an analyst to join our Broadband Grant Office, joining our growing team. As an analyst in the Broadband Grant Office, you will be responsible for working on compliance and business issues associated with state and federal broadband grant programs, across our 20-state serving area. You will work closely with colleagues in the legal department and teams across the business in a highly collaborative environment as you implement, advise, and develop programs to assist with broadband grant programs.  We are looking for someone who is organized and detail-oriented while eager to learn new skills.

As an Analyst, Broadband Grant Office, you will have the following responsibilities:

• Conduct research and analysis of business situations to contextualize and summarize data for end users
• Provide operational and process support to the field operations, mass markets, network and customer services team supporting front line execution.
• Maintain the accuracy of the broadband grant compliance programs, including project changes, communications, reporting, and filing of compliance documents
• Prepare, review, and track all documentation, changes, and processes for Brightspeed’s broadband grants
• Design and maintain operational guides and documentation to ensure consistency of broadband operations across all projects
• Review and validate record detail and reports to ensure performance results for the regulated and non-regulated broadband networks are calculated in compliance with applicable state and federal requirements
• Work across various internal organizations to review potential process changes that may have performance-impacting results. Proactively assist those organizations to ensure changes do not result in the company being out of compliance with regulatory requirements.
• Monitor remedies and penalties to ensure compliance with regulations

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree or equivalent practical work experience
• Experience with operational and project management systems and applications
• Exceptional organization and problem solving skills
• Eager to learn and be a part of something new
• Excellent oral and written communications skills
• Ability to express and articulate your ideas and thoughts via written and oral communication

BONUS POINTS FOR:

• Having experience tracking projects from start to finish
• The desire and ability to identify areas for process improvement and recommend/embrace change
• Having paralegal or equivalent experience 

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

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